Using an innovative approach to shorten coaching and assessment time when applying the Baldrige Health Care Criteria for Performance Excellence in a substance abuse treatment setting

Total Quality Management and Business Excellence

Volumn 14, Issue 10, 2003, Pages 1121-1129

  Chong, Philip S ^a,b   Calingo, Luis Ma R ^a   Reynolds, Grace L ^b   Fisher, Dennis G ^b  

^a CALIFORNIA STATE UNIVERSITY   (United States)

^b CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0242267906     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/1478336032000107681     Document Type: Article

References (14)

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