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Volumn 14, Issue 1, 2003, Pages 82-89

Self assessment: Use at operational level to promote continuous improvement

Author keywords

Continuous improvement; Operational level; Self assessment

Indexed keywords

PERFORMANCE; SOCIETIES AND INSTITUTIONS;

EID: 0142258719     PISSN: 09537287     EISSN: None     Source Type: Journal    
DOI: 10.1080/0953728021000080979     Document Type: Article
Times cited : (17)

References (21)
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    • McADAM, R., and O'NEILL, E., 1999, Taking a critical perspective to the European Business Excellence Model using a balanced scorecard approach: a case study in the service sector. Managing Service Quality, 9(3), 191-197.
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.