Sustaining a quality initiative

Strategic Direction

Volumn 18, Issue 4, 2002, Pages 15-17

[No Author Info available]

Author keywords

BPR; Leadership; Organizational behavior; Quality; Total quality management

Indexed keywords

EID: 0142154276     PISSN: 02580543     EISSN: None     Source Type: Journal    
DOI: 10.1108/02580540210793437     Document Type: Article

References (1)

1. Buch, K. and Rivers, D. (2001), “TQM: the role of leadership and culture”, Leadership & Organization Development, Vol. 22 No. 8, pp. 365-371.