TQM vs. BPR

Quality Progress

Volumn 36, Issue 10, 2003, Pages 59-62

  Fazel, Farzaneh ^a  

^a ILLINOIS STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DATA REDUCTION; REENGINEERING; SOCIETIES AND INSTITUTIONS; TOTAL QUALITY MANAGEMENT;

BUSINESS PROCESS REENGINEERING (BPR);

QUALITY CONTROL;

EID: 0142052975     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (11)

1. Raymond Manganelli and Mark Klein, The Reengineering Handbook, Amacom, 1994.
2. Raymond Manganelli and Mark Klein, "Should You Start From Scratch?" Management Review, July 1994, pp. 45-47.
3. T.H. Davenport, "Need Radical Innovation and Continuous Improvement? Integrate Process Reengineering and TQM," Planning Review, May/June 1993, pp. 7-12.
4. Gary Salegna and Farzaneh Fazel, "An Integrative Approach for Selecting a TQM/BPR Implementation Plan," International Journal of Quality Science, 1996, pp. 6-23.
5. T.H. Davenport, "Need Radical Innovation and Continuous Improvement? Integrate Process Reengineering and TQM," see reference 3.
6. T.H. Davenport and D.B. Stoddard, "Reengineering: Business Change of Mythic Proportions?" M/S Quarterly, June 1994, pp. 121-126.
7. J.R. Dixon, Peter Arnold, Janelle Heineke, Jay Kim and Paul Mulligan, "Business Process Reengineering: Improving New Strategic Directions," California Management Review, 1994, pp. 93-108.
8. Susan Taylor, "Eastman Chemical Strives for Better Than World Class," Industrial Engineering, November 1993, pp. 28-34.
9. Million Dollar Directory: America's Leading Public and Private Companies, Dun & Bradstreet Inc., 1996.
10. Davenport, "Need Radical Innovation and Continuous Improvement? Integrate Process Reengineering and TQM," see reference 3.
11. Salegna, "An Integrative Approach for Selecting a TQM/BPR Implementation Plan," see reference 4.