How do patients rate the quality of consultations in primary care? A patient enablement survey from practices within a primary care trust in Sandwell.

Quality in Primary Care

Volumn 11, Issue 3, 2003, Pages 181-187

  Denley, John ^a   Rao, Jammi N ^b   Stewart, Antony ^c  

^a Wednesbury/West Bromwich Prim Care   (United Kingdom)

^b North Birmingham Primary Care Trust   (United Kingdom)

^c Rowley Regis/Tipton Prim Care Trust   (United Kingdom)

Author keywords

Consultation; Patient enablement; Questionnaire

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CONFIDENCE INTERVAL; CONSULTATION; CONTROLLED STUDY; DOCTOR PATIENT RELATION; ETHNIC DIFFERENCE; ETHNIC GROUP; FEMALE; GENERAL PRACTICE; GENERAL PRACTITIONER; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE FACILITY; HEALTH CARE ORGANIZATION; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH SERVICE; HEALTH SERVICES RESEARCH; HUMAN; INDIAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; OUTCOMES RESEARCH; PATIENT CARE; PATIENT SATISFACTION; PRIMARY HEALTH CARE; QUALITY CONTROL; QUESTIONNAIRE; SCORING SYSTEM; STATISTICAL ANALYSIS; TIME; VALIDATION PROCESS;

EID: 0142042900     PISSN: 14791072     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (3)

1. Howie JGR, Heaney DJ and Maxwell M (1997) Measuring Quality in General Practice. Royal College of General Practitioners (Occasional paper 75): London.
2. Hjortdahl P and Laerum E (1992) Continuity of care in general practice: Effect on patient satisfaction. British Medical Journal 304: 1287-90.
3. Howie JGR, Heaney DJ, Maxwell M, Walker JJ, Freeman GK and Rai H (1999) Quality at general practice consultations: Cross-sectional survey. British Medical Journal 319: 738-43.