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Volumn 27, Issue 3, 1999, Pages 341-371

An empirical analysis of elderly consumers’ complaining behavior

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EID: 0141968970     PISSN: 1077727X     EISSN: 15523934     Source Type: Journal    
DOI: 10.1177/1077727X9902700304     Document Type: Article
Times cited : (18)

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