메뉴 건너뛰기




Volumn 47, Issue 1, 1999, Pages 46-66

Interrogative strategies and information exchange in computer‐mediated communication

Author keywords

Asynchronous communication; Content analysis; Interrogative strategies; Question typologies; Uncertainty reduction

Indexed keywords


EID: 0141808689     PISSN: 01463373     EISSN: 17464102     Source Type: Journal    
DOI: 10.1080/01463379909370123     Document Type: Article
Times cited : (22)

References (48)
  • 3
    • 84987486489 scopus 로고
    • Some explorations in initial interaction and beyond: Toward a developmental theory of interpersonal communication
    • Berger, C. R., and Calabrese, R. J., 1975. Some explorations in initial interaction and beyond: Toward a developmental theory of interpersonal communication. Human Communication Research, 1: 99–112.
    • (1975) Human Communication Research , vol.1 , pp. 99-112
    • Berger, C.R.1    Calabrese, R.J.2
  • 4
    • 0001321032 scopus 로고
    • To ask or not to ask: Is that a question?
    • Bostrom R.N., Westley B.H., (eds), Beverly Hills: Sage, and,. Edited by
    • Berger, C. R., and Kellermann, K. A., 1983. “ To ask or not to ask: Is that a question? ”. In Communication yearbook, Edited by: Bostrom, R. N., and Westley, B. H., Vol. 7, 342–368. Beverly Hills: Sage.
    • (1983) Communication yearbook , vol.7 , pp. 342-368
    • Berger, C.R.1    Kellermann, K.A.2
  • 6
  • 7
    • 0000740185 scopus 로고
    • Information richness: A new approach to managerial behavior and organization design
    • Daft, R. L., and Lengel, R. H., 1984. Information richness: A new approach to managerial behavior and organization design. Research in Organizational Behavior, 6: 191–233.
    • (1984) Research in Organizational Behavior , vol.6 , pp. 191-233
    • Daft, R.L.1    Lengel, R.H.2
  • 8
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft, R. L., and Lengel, R. H., 1986. Organizational information requirements, media richness and structural design. Management Science, 32: 554–571.
    • (1986) Management Science , vol.32 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 9
    • 84986366720 scopus 로고
    • Question‐asking in same‐ and opposite‐sex initial interactions: The effects of anticipated future interaction
    • Douglas, W., 1987. Question‐asking in same‐ and opposite‐sex initial interactions: The effects of anticipated future interaction. Human Communication Research, 14(2): 230–245.
    • (1987) Human Communication Research , vol.14 , Issue.2 , pp. 230-245
    • Douglas, W.1
  • 10
    • 84965484070 scopus 로고
    • The acquaintanceship process: An examination of uncertainty, information seeking, and social attraction during initial conversation
    • Douglas, W., 1994. The acquaintanceship process: An examination of uncertainty, information seeking, and social attraction during initial conversation. Communication Research, 21(2): 154–176.
    • (1994) Communication Research , vol.21 , Issue.2 , pp. 154-176
    • Douglas, W.1
  • 11
    • 0031118051 scopus 로고    scopus 로고
    • The poverty of media richness theory: Explaining people's choice of electronic mail vs. voice mail
    • El‐Shinnawy, M., and Markus, M. L., 1997. The poverty of media richness theory: Explaining people's choice of electronic mail vs. voice mail. International Journal of Human‐Computer Studies, 46: 443–467.
    • (1997) International Journal of Human‐Computer Studies , vol.46 , pp. 443-467
    • El‐Shinnawy, M.1    Markus, M.L.2
  • 12
    • 84970100973 scopus 로고
    • Interactive written discourse as an emergent register
    • Ferrara, K., Brunner, H., and Whittemore, G., 1991. Interactive written discourse as an emergent register. Written Communication, 8(1): 8–34.
    • (1991) Written Communication , vol.8 , Issue.1 , pp. 8-34
    • Ferrara, K.1    Brunner, H.2    Whittemore, G.3
  • 13
    • 0001366799 scopus 로고
    • Social impacts of electronic mail in organizations: A review of the research literature
    • Burleson B.R., (ed), Thousand Oaks, CA: Sage, and,. Edited by
    • Garton, L., and Wellman, B., 1995. “ Social impacts of electronic mail in organizations: A review of the research literature ”. In Communication yearbook, Edited by: Burleson, B. R., Vol. 18, 434–453. Thousand Oaks, CA: Sage.
    • (1995) Communication yearbook , vol.18 , pp. 434-453
    • Garton, L.1    Wellman, B.2
  • 14
    • 0000039816 scopus 로고
    • The norm of reciprocity: A preliminary statement
    • Gouldner, A. W., 1960. The norm of reciprocity: A preliminary statement. American Sociological Review, 25: 161–178.
    • (1960) American Sociological Review , vol.25 , pp. 161-178
    • Gouldner, A.W.1
  • 15
    • 84965388200 scopus 로고
    • Unitizing and categorizing problems in coding qualitative data
    • Guetzkow, H., 1950. Unitizing and categorizing problems in coding qualitative data. Journal of Clinical Psychology, 6: 47–58.
    • (1950) Journal of Clinical Psychology , vol.6 , pp. 47-58
    • Guetzkow, H.1
  • 16
  • 17
    • 84986366690 scopus 로고
    • Experiments in group decision making: Communication process and outcome in face to face versus computerized conferences
    • Hiltz, S.R., Johnson, K., and Turoff, M., 1986. Experiments in group decision making: Communication process and outcome in face to face versus computerized conferences. Human Communication Research, 13: 225–252.
    • (1986) Human Communication Research , vol.13 , pp. 225-252
    • Hiltz, S.R.1    Johnson, K.2    Turoff, M.3
  • 18
    • 0010163979 scopus 로고    scopus 로고
    • The meaning of ‘communication technology’: The technology‐context scheme
    • Burleson B.R., (ed), Thousand Oaks, CA: Sage,. Edited by
    • Jackson, M. H., 1996. “ The meaning of ‘communication technology’: The technology‐context scheme ”. In Communication yearbook, Edited by: Burleson, B. R., Vol. 19, 229–267. Thousand Oaks, CA: Sage.
    • (1996) Communication yearbook , vol.19 , pp. 229-267
    • Jackson, M.H.1
  • 19
    • 0002545266 scopus 로고
    • Community in the information age
    • Jones S.G., (ed), Thousand Oaks, CA: Sage,. Edited by
    • Jones, S. G., 1995a. “ Community in the information age ”. In Cybersociety, Edited by: Jones, S. G., 10–35. Thousand Oaks, CA: Sage.
    • (1995) Cybersociety , pp. 10-35
    • Jones, S.G.1
  • 20
    • 0002545266 scopus 로고
    • Introduction: From where to who knows?
    • Jones S.G., (ed), Thousand Oaks, CA: Sage,. Edited by
    • Jones, S. G., 1995b. “ Introduction: From where to who knows? ”. In Cybersociety, Edited by: Jones, S. G., 1–9. Thousand Oaks, CA: Sage.
    • (1995) Cybersociety , pp. 1-9
    • Jones, S.G.1
  • 21
    • 84952401255 scopus 로고
    • Affect in computer‐mediated communication: An experiment in synchronous terminal‐to‐terminal discussion
    • Kiesler, S., Zubrow, D., Moses, A. M., and Geller, V., 1985. Affect in computer‐mediated communication: An experiment in synchronous terminal‐to‐terminal discussion. Human Computer Interaction, 1: 77–104.
    • (1985) Human Computer Interaction , vol.1 , pp. 77-104
    • Kiesler, S.1    Zubrow, D.2    Moses, A.M.3    Geller, V.4
  • 22
    • 0004196112 scopus 로고
    • Harmondsworth: Penguin
    • Leech, G., 1974. Semantics, Harmondsworth: Penguin.
    • (1974) Semantics
    • Leech, G.1
  • 23
    • 0002992838 scopus 로고
    • Time matters in groups
    • Galegher J., Kraut R.E., Egido C., (eds), Hillsdale, NJ: Lawrence Erlbaum Associates,. Edited by
    • McGrath, J. E., 1990. “ Time matters in groups ”. In Intellectual teamwork, Edited by: Galegher, J., Kraut, R. E., and Egido, C., 23–61. Hillsdale, NJ: Lawrence Erlbaum Associates.
    • (1990) Intellectual teamwork , pp. 23-61
    • McGrath, J.E.1
  • 24
    • 84970240712 scopus 로고
    • Time, interaction, and performance (TIP): A theory of groups
    • McGrath, J. E., 1991. Time, interaction, and performance (TIP): A theory of groups. Small Group Research, 22(2): 147–174.
    • (1991) Small Group Research , vol.22 , Issue.2 , pp. 147-174
    • McGrath, J.E.1
  • 26
    • 84970230898 scopus 로고
    • The composing process for computer conversation
    • Murray, D. E., 1991. The composing process for computer conversation. Written Communication, 8(1): 35–55.
    • (1991) Written Communication , vol.8 , Issue.1 , pp. 35-55
    • Murray, D.E.1
  • 27
    • 0001245006 scopus 로고
    • Interpersonal communication and virtual reality: Mediating interpersonal relationships
    • Biocca F., Levy M.R., (eds), Hillsdale, NJ: Lawrence Erlbaum Associates,. Edited by
    • Palmer, M. T., 1995. “ Interpersonal communication and virtual reality: Mediating interpersonal relationships ”. In Communication in the age of virtual reality, Edited by: Biocca, F., and Levy, M. R., 277–299. Hillsdale, NJ: Lawrence Erlbaum Associates.
    • (1995) Communication in the age of virtual reality , pp. 277-299
    • Palmer, M.T.1
  • 28
    • 85065356890 scopus 로고    scopus 로고
    • An Internet old‐timer‐E‐mail‐is hot, hot, hot
    • January 29, Available on‐line at http://www.reuters.com/129/entertainment/stories/online_livewire/1.html
    • Rafter, M. V., 1997. An Internet old‐timer‐E‐mail‐is hot, hot, hot. Reuters, January 29 Available on‐line at http://www.reuters.com/129/entertainment/stories/online_livewire/1.html.
    • (1997) Reuters
    • Rafter, M.V.1
  • 29
    • 21144466094 scopus 로고
    • Task analyzability, use of new media, and effectiveness: A multi‐site exploration of media richness
    • Rice, R. E., 1992. Task analyzability, use of new media, and effectiveness: A multi‐site exploration of media richness. Organization Science, 3: 475–500.
    • (1992) Organization Science , vol.3 , pp. 475-500
    • Rice, R.E.1
  • 30
    • 0000718758 scopus 로고
    • Usages and outcomes of electronic messaging at an R & D organization: Situational constraints, job level, and media awareness
    • Rice, R. E., Hughes, D., and Love, G., 1989. Usages and outcomes of electronic messaging at an R & D organization: Situational constraints, job level, and media awareness. Office: Technology and People, 5(2): 141–161.
    • (1989) Office: Technology and People , vol.5 , Issue.2 , pp. 141-161
    • Rice, R.E.1    Hughes, D.2    Love, G.3
  • 31
    • 84976980765 scopus 로고
    • Electronic emotion: Socioemotional content in a computer‐mediated network
    • Rice, R. E., and Love, G., 1987. Electronic emotion: Socioemotional content in a computer‐mediated network. Communication Research, 14: 85–108.
    • (1987) Communication Research , vol.14 , pp. 85-108
    • Rice, R.E.1    Love, G.2
  • 32
    • 0031478688 scopus 로고    scopus 로고
    • Strangers in a strange land: Interaction management on Internet relay chat
    • Rintel, E. S., and Pittam, J., 1997. Strangers in a strange land: Interaction management on Internet relay chat. Human Communication Research, 23(4): 507–534.
    • (1997) Human Communication Research , vol.23 , Issue.4 , pp. 507-534
    • Rintel, E.S.1    Pittam, J.2
  • 33
    • 84972971062 scopus 로고
    • The role of context in information seeking and impression formation
    • Rubin, R. B., 1977. The role of context in information seeking and impression formation. Communication Monographs, 44: 81–90.
    • (1977) Communication Monographs , vol.44 , pp. 81-90
    • Rubin, R.B.1
  • 34
    • 84972899478 scopus 로고
    • The effect of context on information seeking across the span of initial interactions
    • Rubin, R. B., 1979. The effect of context on information seeking across the span of initial interactions. Communication Quarterly, 27(3): 13–20.
    • (1979) Communication Quarterly , vol.27 , Issue.3 , pp. 13-20
    • Rubin, R.B.1
  • 35
    • 0000098051 scopus 로고
    • A simplest systematics for the organization of turn‐taking for conversation
    • Sacks, H., Schegloff, E. A., and Jefferson, G., 1974. A simplest systematics for the organization of turn‐taking for conversation. Language, 50: 696–735.
    • (1974) Language , vol.50 , pp. 696-735
    • Sacks, H.1    Schegloff, E.A.2    Jefferson, G.3
  • 37
    • 84965751349 scopus 로고
    • Organizational colleagues, media richness, and electronic mail
    • Schmitz, J., and Fulk, J., 1991. Organizational colleagues, media richness, and electronic mail. Communication Research, 18: 487–523.
    • (1991) Communication Research , vol.18 , pp. 487-523
    • Schmitz, J.1    Fulk, J.2
  • 40
    • 0037476205 scopus 로고
    • Harmondsworth: Penguin
    • Turner, G., 1973. Stylistics, Harmondsworth: Penguin.
    • (1973) Stylistics
    • Turner, G.1
  • 41
    • 0002995966 scopus 로고
    • Computer‐mediated communication requirements for group support
    • Turoff, M., 1991. Computer‐mediated communication requirements for group support. Journal of Organizational Computing, 1: 85–113.
    • (1991) Journal of Organizational Computing , vol.1 , pp. 85-113
    • Turoff, M.1
  • 42
    • 84965534023 scopus 로고
    • Communication concurrency and the new media: A new dimension for media richness
    • Valachich, J. S., Paranka, D., George, J. R., and Nunamaker, J. F., 1993. Communication concurrency and the new media: A new dimension for media richness. Communication Research, 20: 249–276.
    • (1993) Communication Research , vol.20 , pp. 249-276
    • Valachich, J.S.1    Paranka, D.2    George, J.R.3    Nunamaker, J.F.4
  • 43
    • 84973836633 scopus 로고
    • Interpersonal effects in computer‐mediated interaction: A relational perspective
    • Walther, J. B., 1992. Interpersonal effects in computer‐mediated interaction: A relational perspective. Communication Research, 19(1): 52–90.
    • (1992) Communication Research , vol.19 , Issue.1 , pp. 52-90
    • Walther, J.B.1
  • 44
    • 0001036894 scopus 로고
    • Relational aspects of computer‐mediated communication: Experimental observations over time
    • Walther, J. B., 1995. Relational aspects of computer‐mediated communication: Experimental observations over time. Organization Science, 6(2): 186–203.
    • (1995) Organization Science , vol.6 , Issue.2 , pp. 186-203
    • Walther, J.B.1
  • 45
    • 0030304043 scopus 로고    scopus 로고
    • Computer‐mediated communication: Impersonal, interpersonal, and hyperpersonal interaction
    • Walther, J. B., 1996a. Computer‐mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23(1): 3–43.
    • (1996) Communication Research , vol.23 , Issue.1 , pp. 3-43
    • Walther, J.B.1
  • 46
  • 47
    • 34248833687 scopus 로고
    • Relational communication in computer‐mediated interaction
    • Walther, J. B., and Burgoon, J. K., 1992. Relational communication in computer‐mediated interaction. Human Communication Research, 19(1): 50–88.
    • (1992) Human Communication Research , vol.19 , Issue.1 , pp. 50-88
    • Walther, J.B.1    Burgoon, J.K.2
  • 48
    • 0032328711 scopus 로고    scopus 로고
    • Appropriateness and effectiveness of communication channels in competent interpersonal communication
    • Westmyer, S. A., DiCioccio, R. L., and Rubin, R. B., 1998. Appropriateness and effectiveness of communication channels in competent interpersonal communication. Journal of Communication, 48(3): 27–48.
    • (1998) Journal of Communication , vol.48 , Issue.3 , pp. 27-48
    • Westmyer, S.A.1    DiCioccio, R.L.2    Rubin, R.B.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.