Beyond efficiency: Some by-products of functional flexibility

Service Industries Journal

Volumn 23, Issue 4, 2003, Pages 98-113

  Kelliher, Clare ^a   Riley, Michael ^b  

^a CRANFIELD UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EFFICIENCY MEASUREMENT; EMPLOYMENT; SERVICE SECTOR; WORKING CONDITIONS;

EID: 0141751645     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642060412331301032     Document Type: Article

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