Organizing usability work: To fit the full product range

Communications of the ACM

Volumn 42, Issue 5, 1999, Pages 87-90

  Muller, Michael J ^a   Czerwinski, Mary ^b  

^a Lotus Development Corporation   (United States)

^b MICROSOFT RESEARCH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0043264454     PISSN: 00010782     EISSN: None     Source Type: Journal    
DOI: 10.1145/301353.301436     Document Type: Article

References (10)

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3. Kulik, C.C. and Kulik, J.A. Effectiveness of computer-based instruction: An updated analysis. Comput. Hum. Behav. 7 (1991), 75-94.
4. Lieberman, D.A. Interactive video games for health promotion: Effects on knowledge, self-efficacy, social support, and health. In R.L. Street, Jr., W.R. Gold, and T. Manning, Eds., Health Promotion and Interactive Technology: Theoretical Applications and Future Directions. Lawrence Erlbaum, Mahwah, NJ, 1997.
5. Muller, M.J. Retrospective on a year of participatory design using the PICTIVE technique. In Proceedings of CHI'92 (Monterey, Calif. 1992).
6. Muller, M.J., McClard, A., Bell, B., Dooley, S., Meiskey, L., Meskill, J.A., Sparks, R., and Tellam, D. Validating an extension to participatory heuristic evaluation: Quality of work and quality of work life. In CHI'95 Conference Companion (Denver, CO 1995).
7. Nardi, B. Some reflections on scenarios. In J. Carroll, Ed. Scenario-based Design: Envisioning Work and Technology in System Development. Wiley, NY, 1995.
8. Nielsen, J. Scenarios in discount usability engineering. In J. Carroll, Ed., Scenario-Based Design: Envisioning Work and Technology in System Development. Wiley, NY, 1995.
9. Rettig, M. Prototyping for tiny fingers. Commun. ACM 37, 4 (Jun. 1994), 21-27.
10. Tudor, L.G., Muller, M.J., Dayton, T., and Root, R.W. A participatory design technique for high-level task analysis, critique, and redesign: The CARD method. In Proceedings of the Human Factors and Ergonomics Society 1993 Meeting (Seattle, Wash. Oct. 1993).