Users Are Not The Enemy

Communications of the ACM

Volumn 42, Issue 12, 1999, Pages 40-46

  Adams, Anne ^a   Sasse, Martina Angela ^a  

^a UNIVERSITY COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0043232732     PISSN: 00010782     EISSN: 15577317     Source Type: Journal    
DOI: 10.1145/322796.322806     Document Type: Article

References (11)

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10. Strauss, A. and Corbin, J. Basics of Qualitative Research: Grounded The ory Procedures and Techniques. Sage, Newbury Park, 1990.
11. Wickens, C. D. Engineering Psychology and Human Performance, 2d ed. Harper Collins, NY, 1992.