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Volumn 1999-January, Issue January, 1999, Pages 94-103
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An ODP enterprise specification of customer service management for connectivity services
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Author keywords
[No Author keywords available]
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Indexed keywords
SPECIFICATIONS;
CONNECTIVITY SERVICES;
CUSTOMER SERVICE MANAGEMENT;
ENTERPRISE VIEWPOINTS;
MANAGEMENT INTERFACES;
MONITOR AND CONTROL;
OPEN DISTRIBUTED PROCESSING;
SERVICE MANAGEMENT;
SERVICE PROVIDER;
SALES;
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EID: 0042969940
PISSN: 15417719
EISSN: None
Source Type: Conference Proceeding
DOI: 10.1109/EDOC.1999.792053 Document Type: Conference Paper |
Times cited : (2)
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References (10)
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