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Volumn 1999-January, Issue January, 1999, Pages 94-103

An ODP enterprise specification of customer service management for connectivity services

Author keywords

[No Author keywords available]

Indexed keywords

SPECIFICATIONS;

EID: 0042969940     PISSN: 15417719     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/EDOC.1999.792053     Document Type: Conference Paper
Times cited : (2)

References (10)
  • 5
    • 0005277551 scopus 로고
    • IT Service Organization, CCTA
    • "IT Service Organization, " IT Infrastructure Library, CCTA, 1993.
    • (1993) IT Infrastructure Library
  • 10
    • 0003446054 scopus 로고    scopus 로고
    • OMG Document ad/97-08-05, OMG, Sept.
    • "Uml notation guide 1.1, " OMG Document ad/97-08-05, OMG, Sept. 1997.
    • (1997) Uml Notation Guide 1.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.