Giving emergency advice over the telephone: It can be done safely and consistently

New Zealand Medical Journal

Volumn 116, Issue 1177, 2003, Pages

  Hughes, Geoffrey ^a  

^a WELLINGTON HOSPITAL   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

ALGORITHM; COMPUTER PROGRAM; DECISION SUPPORT SYSTEM; DIFFERENTIAL DIAGNOSIS; DISEASE SEVERITY; EDITORIAL; EMERGENCY HEALTH SERVICE; EMERGENCY WARD; GENERAL PRACTICE; HEALTH CARE QUALITY; HUMAN; MEDICAL DECISION MAKING; MEDICAL ETHICS; MEDICAL INFORMATION SYSTEM; NEW ZEALAND; NURSING STAFF; PATIENT CARE; PATIENT COUNSELING; PATIENT SATISFACTION; PATIENT TRANSPORT; RISK ASSESSMENT; STAFF TRAINING; TELECOMMUNICATION; TELEPHONE; NOTE;

NEW ZEALAND; TELEPHONE; TRIAGE;

EID: 0042848917     PISSN: 11758716     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Editorial

References (5)

1. Australasian College for Emergency Medicine. Policy document - The Australasian Triage Scale. Available online. URL: http://www.acem.org.au/open/documents/triage.htm Accessed June 2003.
2. Graber D, Ardagh M, O'Donovan P, St George I. NZ Med J 2003;116(1177). URL: http://www.nzma.org.nz/journal/116-1177/495/
3. National Health Service (UK) NHS Direct Online. URL: http://www.nhsdirect.nhs.uk/innerpage.asp?Area=56&Topic=366 &Title=Four Accessed July 2003.
4. Ministry of Health. The evaluation of the Healthline service. Final evaluative report June 2002. Available online. URL: http://www.moh.govt.nz/moh.nsf/ea6005dc347e7bd44c2566a40079ae6f/ 7237df984562b036cc256bd7000b03d3?OpenDocument Accessed July 2003.
5. Ministry of Health. Proposals called for national telephone health advice service. Available online. URL: http://www.moh.govt.nz/moh.nsf/30ad137c772c883e4c25665c002c4198/ afeed311e7ae9836cc256d3d0010a61e?OpenDocument Accessed July 2003.