Training Student Employees for Quality Service

Journal of Academic Librarianship

Volumn 26, Issue 3, 2000, Pages 176-182

  Kathman, Jane M ^a   Kathman, Michael D ^b  

^a St Johns University School of Nursing   (United States)

^b ST JOHN'S UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0042785096     PISSN: 00991333     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0099-1333(00)00096-3     Document Type: Article

References (23)

1. Michael D. Kathman & Jane M. Kathman, "Management Problems of Student Workers in Academic Libraries," College & Research Libraries 39 (March 1978): 118.
2. Susan M. Rawlins, "Technology and the Personal Touch: Computer-Assisted Instruction for Library Student Workers," Journal of Academic Librarianship 8 (March 1982): 26-29.; Marvin C. Guilfoyle, "Computer-Assisted Training for Student Library Assistants," Journal of Academic Librarianship 10 (January 1984): 333-336.
3. Susan M. Rawlins, "Technology and the Personal Touch: Computer-Assisted Instruction for Library Student Workers," Journal of Academic Librarianship 8 (March 1982): 26-29.; Marvin C. Guilfoyle, "Computer-Assisted Training for Student Library Assistants," Journal of Academic Librarianship 10 (January 1984): 333-336.
4. Gregory A. Crawford, "Training Student Employees by Videotape," College & Research Libraries News 49 (March 1988): 149-150; Martha Lewkus Faller, "Training Student Workers in Community College Libraries: The Importance of a Handbook," Community & Junior College Libraries 1 (Fall 1982): 57-64.
5. Gregory A. Crawford, "Training Student Employees by Videotape," College & Research Libraries News 49 (March 1988): 149-150; Martha Lewkus Faller, "Training Student Workers in Community College Libraries: The Importance of a Handbook," Community & Junior College Libraries 1 (Fall 1982): 57-64.
6. Nathan M. Smith, "For Student Assistants - Programmed Training," Utah Libraries 14 (Fall 1971): 15.
7. Penny M. Beile, "Great Expectations: Competency-Based Training for Student Media Center Assistants," MC Journal: The Journal of Academic Media Librarianship 5 (Fall 1997). [Online serial].
8. Janice H. Burrows, "Training Student Workers in Academic Libraries: How and Why?," Journal of Library Administration 21 (1995): 77-86.
9. Charlene K. Clark, "Motivating and Rewarding Student Workers," Journal of Library Administration 21 (1995): 87-93.
10. Mary Nagel & Jeanne Molloy, "In Praise of Student Supervisors," College & Research Library News 52 (October 1991): 577-578.
11. Sheila D. Creth, Effective On-the-Job Training: Developing Library Human Resources (Chicago, IL: American Library Association, 1986).
12. Carolyn Nilson, Training for Non-Trainers: A Do-It-Yourself Guide for Managers (New York: AMACOM, 1990), p. 9.
13. Creth, Effective On-the-Job Training, p. 39.
14. Michael D. Kathman & Jane M. Kathman, "Performance Measures for Student Assistants," College & Research Libraries 53 (July 1992): 299-304.
15. Stanley Wilder, "Library Jobs and Student Retention," College & Research Libraries News 51 (December 1990): 1035-1038.
16. Jack J. Phillips, Recruiting, Training, and Retaining New Employees (San Francisco, CA: Jossey-Bass, 1987), pp. 122-126.
17. Ibid., pp. 123-124.
18. Nilson, Training for Non-Trainers, pp. 12-15.
19. Association of Research Libraries, "Student Assistants in ARL Libraries," SPEC KIT #91 (Washington, D.C., 1983); Michael D. Kathman & Jane M. Kathman (editors), "Managing Student Employees in College Libraries," CLIP NOTE #20 (Chicago, IL: Association for College & Research Libraries, 1994).
20. Association of Research Libraries, "Student Assistants in ARL Libraries," SPEC KIT #91 (Washington, D.C., 1983); Michael D. Kathman & Jane M. Kathman (editors), "Managing Student Employees in College Libraries," CLIP NOTE #20 (Chicago, IL: Association for College & Research Libraries, 1994).
21. Andrew Melnyk, "Student Aides in Our Libraries," Illinois Libraries 58 (Fall 1976): 142.
22. Richard M. Dougherty & Fred J. Heinritz, Scientific Management of Library Operations, 2nd ed. (Metuchen, NJ: Scarecrow Press, 1982).
23. Kathman & Kathman, Managing Student Library Employees: A Workshop for Supennsors (Berkeley, CA: Library Solutions Press, 1995), p. 25.