Job burnout among employees in the Kuwaiti civil service and its relationship with Type A personality and intention to leave

Journal of the Social Sciences

Volumn 31, Issue 2, 2003, Pages 347-385-+-507

  Ghazi Alotaibi, Adam ^a  

^a KUWAIT UNIVERSITY   (Kuwait)

Author keywords

Civil services; Demographic variables; Intention to leave; Job burnout; Type A personality

Indexed keywords

CIVIL SERVICE;

KUWAIT;

EID: 0042626433     PISSN: 02531097     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (78)

1. Ackerley, G. D., Burnell, J., Holder, D.C., & Kurdek, L.A. (1988). Burnout among licensed psychologists,. Professional Psychology: Research & Practice, 19(6): 624-631.
2. Anderson, M.B.G. & I Wanicki, E.F. (1984). Teacher motivation and its raltionship to burnout. Educational Administration Quarterly, 20: 109-132.
3. Babakus, E., Cravens, D. W., Johnston, M., & Moncrief, W. C. (1999). The role of emotional exhaustion in sales force attitude and behavior relationship. Journal of the Academy of Marketing Science. 27(1): 58-70.
4. Blankertz, Laura E., Robinson, Susan E. (1997). Turnover intentions of community mental health workers in psychosocial rehabilitation services. Community Mental Health Journal, 33(6): 517-529.
5. Burke, R. J., & Deszca, E. (1986). Correlates of psychological burnout phases among police officers. Human Relations, 39: 487-502.
6. Burke, R. J., Greeng & Lass, E.R. (1988). Career orientations and psychological burnout in teachers. Psychological Reports, 63: 107-116.
7. Burke, R.J., & Green Glass, E.R. (2001). Hospital restructuring, work-family conflict and psychological burnout among nursing staff. Psychological health.
8. Burke, R. J., Shearer J., & Deszca, G. (1984). Burnout among men and women in police work: An Examination of the Cherniss model. Journal of Health & Human Resources Administration, 7: 162-188.
9. Burke, R. J., Richardson, A. M. (1993). Psychological burnout in organizations. In R.T. Golembiewski, (Ed.), Handbook of organizational Behavior (pp. 263-298) New York: Marcel Dekker.
10. Carney, J. Donovan, R., Yurdin, M., Starr, R., Pernell - Arnold, A., & Maslach, Bromberg, E. (1993). Incidence of burnout among New York City intensive case managers: Summary of findings. Psychosocial Rehabilitation Journal, 16(4): 25-38.
11. Carlson, Betty clark. & Thompson, John A. (1995). Job burnout and job leaving in public school: Teachers implications for stress management. International Journal of Stress Management, 2 (1): 15-29.
12. Cherniss, C. (1980). Professional burnout in human service organizations. New York: Praeger.
13. Cordes, C. L., & Dougherty, T.W. (1993). A review of an integration of research on job burnout. Academy of Management Review, 18: 621-656.
14. Day, H.I., & Chambers, J. (1991). Empathy and burnout in rehabilitation counselors. Canadian Journal of Rehabilitation, 5(1): 33-44.
15. Deeter - Schmelz, Dawn R. & Ramsey, Rosemary P. (1997). Considering sources and types of social support: A Psychometric evaluation of the House and Wells (1978). Instrument. Journal of Personal Selling & Sales management. 17(1): 49-61.
16. Epstein, S.R., & Silvern, L.E. (1990). Staff burnout in shelters for battered women: A challenge for the 90s. Response to the Victimization of Woman and Children, 13(1): 9-12.
17. Evers, A., & Frese, M., (2000). Revisions and fruther developments of the occupational stress indicator: Liserel results from Dutch studies. Journal of Occupational & Organizational Psychology, 73: 221-240.
18. Farber, B. A. (1983). Introduction: A critical perspective on burnout. In Farber, B.A. (Ed.) Stress and burnout in the human service professional. New York: pergamon: 1-22.
19. Finch, E.S. & Krantz, S.R. (1991). Low burnout in a high - stress setting: A study of staff adaptation at fountain House. Psychosocial Rehabilitation Journal, 14(3): 15-26.
20. Freudenberger, H.J. (1974). Staff burnout. Journal of Social Issues, 30: 159-165.
21. Freudenberger, H.J. (1980). Burnout: The high cost of high achievement. New York: Anchor Press.
22. Gaines, J., & Jermier, J. M. (1983). Emotional exhaustion in a high stress organization. Academy of Management Journal, 26: 567-586.
23. Golembiewski, R.T., Munzenrider, R., & Carter, D. (1983), Phases of progressive burnout and work - site covariants. Journal of Applied Bahavioral Science, 13: 461-482.
24. Golembiewski, R. T., Munzenrider, R., & Stevenson, J. (1986). Stress in organizations. New York: Praeger.
25. Golembiewski, R. T., & Munzenrider, R. (1988). Phases of burnout. New York: Praeger.
26. Goodman, E. A., & Boss, R.W. (1998). An exploration of the differential relationship between the dimensions of burnout and their correlates among emergency medical physicians. Academy of management proceedings HCI-6.
27. Gmelch, W. H. & Gates, G. (1998). The impact of personal, Professional and organizational characteristics on administrator burnout. Journal of Educational Administration, 39 (2): 146.
28. Green glass, E.R., (1991). Burnout and gender: Theoretical and organizational implications. Canadian Psychology, 32: 562-572.
29. Green glass, E.R., & Burke, R.J. (1990). Burnout over time. Journal of Health and Human Resources Administation, 13: 192-204.
30. Green glass, E. R., Burke, R.J., & ondrack, M. (1990). A gender-role perspective of coping and burnout. Applied Psychology: An International Review, 39: 5-27.
31. Greiner, G. M. (1992). The phase versus traditional approach to burnout diagnosis implications for managerial decision making. Group & Organizational Management, 17(4): 370-379.
32. Geurts, S., Schaufeli, W., & Dejoung, J. (1998). Burnout and intention to leave among mental health - care professionals: A social psychological approach. Journal of Social and Clinincal Psychology, 17 (3): 341-362.
33. Hoeksma, J.H., Gut, J.D., Brown, C.K., & Brady, J.L. (1993). The relationship between psychotherapist burnout and satisfaction with leisure activities. Psychotherapy in Private Practice, 12(4): 51-57.
34. House, J. S., & Wells, H.A. (1978). Occupational stress, social support, and health in reducing occupational stress: Proceeding of a conferrence. Mcleon, Black. & Colligan, (Eds), Washington, DC: National Institute for Occupational Safety and Health: 8-29.
35. rd Edition (1996). California: Consulting Psychologists Press, Inc.
36. Jackson, S.E., Schwab, R.L., & Schuler, R.S. (1986). Toward an understanding of the burnout phenomenon. Journal of Applied Psychology, 71: 630-640.
37. Kahill, S. (1988). Symptoms of professional burnout: A review of the empirical evidence. Canadian Psychology, 29: 284-297.
38. Kandolin, I. (1993). Burnout of female and male nurses in shiftwork. Special issue: Night and shift work. Ergonomics, 36 (1-3): 141-147.
39. Kilpatrick, A. O. (1989). Burnout correlates and validity of researcvh designs in a large panel of studies. Journal of Health and Human Resources Administration, 12: 25-45.
40. Koeske, G., & Keoski, R. (1993). A preliminary test of a street - strain - outcome model for reconceptualizing the burnout phenomenon. Journal of Social Service Research, 14: 243-248.
41. Lavanco, G. (1997). Burnout syndrome and Type A behavior in nurses and teachers in Sicily. Psychological Reports, 81: 523-528.
42. Lecroy, C. W., & Rank, M.R. (1987). Factors associated with burnout. Social Service Research, 10(1): 23-29.
43. Lee, R. T., & Ashforth, B.E. (1993). A longitudinal study of burnout among supervisors and managers: Comparisons between the Leiter and Maslach (1988) and Golembiweski and colleagues (1986) models. Organizational Behavior and Human Decision Processes, 54: 369-398.
44. Lee, R.T., & Ashforth, B.E. (1996). A meta-analytic examination of the correlates of the three dimension of job burnout. Journal of Applied Psychology, 81(2): 123-133.
45. Leiter, M.P. (1985). Burnout as a function of communicatrion patterns in a multidisciplinary mental health setting. Papers presented at the annual convention of the Canadian Psychological Association, Halifax: NS.
46. Leiter, M.P., & Durup. J. (1996). Work, home, and in - between: Longitudinal study of spillover. Journal of Appllied Bahavioral Science. 32: 29-47.
47. Leiter, M.P., Clark, D., & Durup, J. (1994). Distinct Models of burnout and commitment among men and women in the military. Journal of Applied Behavioral Science, 30: 68-82.
48. Lowenstein, L. (1991). Teacher stress leading to burnout: Its prevention and cure. Education Today, 41 (2): 12-16.
49. Maslach, C., Jackson, S. E., & Leiter, M. P. (1996). Maslach Burnout Inventory Manual. California: Consulting Psychologists Press, Inc, 3 rd Ed.
50. Maslach, C. (1982a). Burnout: The cost of caring. NJ: Prentice Hall.
51. Maslach, C. (1982b) understanding burnout: Definitional issues in analyzing a complex phenomenon. In: W.S. Paine, (Ed.). Job stress and burnout (pp.29-40), Ca: Sage.
52. Maslach, C. (1993). Burnout: A multi dimensional perspective. In: W.B. Schaufeli, C. Maslach,. & T. Marek, (Eds.), Professional burnout: Recent developments in tehory and research (pp. 19-32). Washingtion, DC: Taylor & Francis.
53. Maslach, S.E., & Jackson, S.E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2: 99-113.
54. Maslach, C., Schaufeli, W. B., & Michael P. (2001). Job burnout. Annual Review of Psychology, 397.
55. Maslach, C., & Florian, V. (1988). Burnout, job settings, and self - evaluation among rehabilitation counselors. Rehabilitation Psychology, 33(2): 85-93.
56. Maslach, C., & Jackson, S.E. (1985). The role of sex and familly variables in burnout. Sex Roles, 12: 837:851.
57. Maslach, C., & Jackson, S.E. (1984). Patterns of burnout among a national sample of public contact workers. Journal of Health & Human Resources Administration, 17: 189-212.
58. Moore, K. A., & Cooper, C. (1996). Stress in mental health professionals: A theoretical overview. The International Journal of Social Psychiatry, 42(2): 82.
59. Naisberg-Fenning, S., Fenning S., Keinan, G., & Elizur, A. (1991). Personality characteristics and proneness to burnout: A study among psychiatrists. Stress Medicine, 7: 201-205.
60. Perelman, B., & Hartman, E.A. (1982). Burnout: Summary and future research. Human Relations, 35: 283-305.
61. Raquepaw, J.M., & Miller, R.S. (1999). Psychotherapist burnout: A componential analysis. Professional Psychology: Research and Practice, 20: 32-36.
62. Ress, D.W., & Cooper, C.L. (1990). Occupational stress in health service employees. Health Services Management Research, 3: 163-172.
63. Rees, D., & Cooper, C.L. (1992). Occupational stress in health service workers in the UK. Stress Medicine, 8: 79-90.
64. Reynolds, D. & Tabacchi, M. (1993).Burnout in full-service chain restaurants. Cornell Hotel & Restaurant Administation Quarterly, 34, 2: 62-68.
65. Roach, B. L. (1994). Burnout and nursing profession. The Health Care Supervisor, 12(4): 41.
66. Ross, R.R., Altamaier, E.M., & Russell, D.W. (1989). Job stress, social support, and burnout among counseling staff. Journal of Counseling Psychology, 36(4): 464-470.
67. Russell, D. W., Altmaier, E., & Van Celzen, D. (1987). Job-related stress, social support, and burnout among class room teachers. Journal of Applied Psychology, 72: 269-274.
68. Schwab, R.L., Jackson, S.E., & Schuler, R.S. (1986). Educator burnout: sources and consequences. Educational Research Quarterly, 10: 15-30.
69. Schutte, N., Toppinen, S., & Schaufeli, W. (2000). The factorial validity of the Maslach Burnout Inventory - general survey (MBI-GS) across occupational groups and nations. Journal of Occopational & organizational Psychology, 73(1): 53-66.
70. Shelledy, D.C., Mikles, S.P., May. D.F., & Uyoutsey, J.W. (1992). Analysis of job satisfaction, burnout, and intent of respiratory care practitioners to leave the field or the job. Respiratory Cart, 37(1): 46-60.
71. Taylor, A. H., Juri V., Daniel, L. L., & Burke, R. J. (1990). Perceived stress, psychological burnout and paths to turnover intentions among sports officials Applied Sport spychology, 2: 84-97.
72. Tamura, L. J. Guy, J.D., Brady, J.L. & Grace, C. (1994). Pshchotherapists' management of confidentiality, burout and affiliation needs: A national survey. Psychotherapy in Private Practice, 13(2): 117.
73. Thompson, M.S., Page, S. L., Cooper, C.L. (1995), A test of Carver and Sheier's self control model of stress in exploring burnout among mental health nurses. Stress Medicine, 9: 221-235.
74. Thornton, P. I. (1992). The relation of coping, appraisal and burnout in mental health workers. Journal of Pssycholgy, 126(3): 261-271.
75. Van Der Ploeg, H.M., Van Leeuwen, J.J., & Kwee, M.G. (1990). Burnout among Dutch psychotherapists. Psychological Reports, 67(1): 107-112.
76. Weisberg. J., Sagie, A. (1999). Teachers' physical, mental, and emotional burnout: Impact on intention to quit. The Journal of Psychology, 133(3): 333-339.
77. Tiu-Kee, C., & Tang, C.S.K. (1995). Existential correlates of burnout among mental health professionals in Hong Kong, Journal of Mental Health Counseling, 17(2): 220-229.
78. Zedeck, S., Maslach, C., Mosire, K., & Skitka, L. (1988). Affective response to work and quality of family life: Employee and spouse perspective. (Special issue: work and family: Theory, research, and applications). Journal of Social Behavior & Personality, 3(4): 135-157.