Cultural differences in developers' perceptions of information systems success factors: Japan vs. the United States

Journal of Global Information Management

Volumn 10, Issue 2, 2002, Pages 5-13

  Kim, Chung S ^a   Peterson, Dane K ^a  

^a MISSOURI STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ECONOMIC AND SOCIAL EFFECTS; HUMAN ENGINEERING; INDUSTRY; INFORMATION DISSEMINATION; INFORMATION MANAGEMENT; MANAGERS; PERSONNEL;

CULTURAL DIFFERENCES; INFORMATION SYSTEMS; JAPAN; PROJECT LEADER CHARACTERISTICS; TEAM MEMBERS CHARACTERISTICS; UNITED STATES;

INFORMATION TECHNOLOGY;

EID: 0042475274     PISSN: 10627375     EISSN: None     Source Type: Journal    
DOI: 10.4018/jgim.2002040101     Document Type: Article

References (47)

1. Abdul-Gader, A. (1997). Information systems strategies for multinational companies in Arab Gulf countries, International Journal of Information Management, 17, 3-12.
2. Aladwani, A. M. (2000). IS project characteristics and performance: A Kuwaiti illustration. Journal of Global Information Management, 8(2), 50-57.
3. Baker, B. N., Murphy, D. C., & Fisher, D. (1983). Factors affecting project success. In D. I. Cleland & W. R. King. (Eds.), Project Management Handbook. New York: Van Norstrand Reinhold.
4. Bensaou, M. (1997). Interorganizational cooperation: The role of information technology. An empirical comparison of U.S. and Japanese supplier relations. Information Systems Research, 8(2), 107-124.
5. Bingi, P., Leff, L. G., Shipchandler, Z. E., & Rao, S. (2000). Critical IT implementation issues in developed and developing countries. Information Strategy: The Executive's Journal, Winter, 25-34.
6. Burnson, A. (1989). The perils of going global. Infoworld, August 14, 39-40.
7. Cleland, D. I. & King, W. R. (1983). Systems Analysis and Project Management. New York: McGraw-Hill.
8. Clegg, C., Axtell, C., Damadoran, L., Farbey, B., Hull, R., Lloyd-Jones, R., Nicholls, J., Seell, R., & Tomlinson, C. (1998). Information technology: A study of performance and the role of human and organizational factors. Ergonomics Journal, 40(9), 851-871.
9. Dasgupta, S., Agarwal, D., Ioannidis, A., & Gopalakrishnan, S. (1999). Determinants of information technology adoption: An extension of existing models to firms in a developing country. Journal of Global Information Management, 7(3), 30-40.
10. Doke, E. R. & Swanson, N. E. (1995). Decision variables for selecting prototyping in IS development: A Delphi study of MIS managers. Information & Management, 29, 173-182.
11. Earley, P. C. (1993). East meets West meets Mideast: Further explorations of collectivistic and individualistic work groups. Academy of Management Journal, 36 (2), 319-348.
12. Ein-Dor, P., Segev, E., & Orgad, M. (1993). The effect of national culture on IS: Implications for international information systems. Journal of Global Information Management, 1(1), 33-44.
13. English, L. P. (1996). Turning information management into an effective business enabler. Information strategy. The Executive's Journal, Winter, 16-27.
14. Elliot, S. R. (1996). Adoption and Implementation of IT: An Evaluation of the Applicability of Western Strategic Models to Chinese Firms. London: Chapman & Hall.
15. Ewusi-Mensah, K. (1997). Critical issues in abandon information systems development. Communications of the ACM, 40 (9), 74-80.
16. Garrity, E. J. & Sanders G. L. (1998). Information Systems Success Measurement. Hershey, PA: Idea Group Publishing.
17. Ginzberg, M. J. (1981). Key recurrent issues in the MIS implementation process. MIS Quarterly, 5(2), 47-59.
18. Grover, V., Segars, A. H., & Durand, D. (1994). Organizational practice, information resource deployment and systems success: A cross-cultural survey. Journal of Strategic Information Systems, 3(2) 85-106.
19. Guimaraes, T., Sato, O., & Kitanaka, H. (1999). Comparing U.S. and Japanese companies on competitive intelligence, IS support, and business change. Journal of Global Information Management, 7(3), 41-49.
20. Hammer, M. (1990). Reengineering work: Don't automate, obliterate. Harvard Business Review, 104-112.
21. Hatcher, L. & Stepanski, E. J. (1999). A Step-by-Step approach to using SAS System for Univariate and Multivariate Statistics. Cary, N.C.: SAS Institute
22. Henderson, J. C. & Lee, S. (1992). Managing I/S design teams: A control theories perspective. Management Science, 38(6), 757-777.
23. Hofstede, G. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, Summer, 42-63.
24. Information Please Almanac (1999) Willimington, MA.: Houghton Mifflin Co.
25. Jiang, J. J., Klein, G., & Balloun, J. (1996). Ranking of system implementation success factors. Project Management Journal, December, 49-53.
26. Jones, M. C. & Harrison, A. W. (1996). IS project team performance: An empirical assessment. Information & Management, 31, 57-65.
27. Katz, J. P. & Townsend, J. B. (2000). The role of information technology in the "Fit" between culture, business strategy and organizational structure of global firms. Journal of Global Information Management, 8(2), 24-35.
28. Kedia, B. L. & Ghagat, R. S. (1988). Cultural constraints on transfer of technology across nations: Implications for research in international and comparative management. Academy of Management Review, 13(4), 559-571.
29. Khalil, O. E. M. (1997). Implications for the role of information systems in a business process reengineering environment. Information Resources Management Journal, Winter, 36-43.
30. Kirsch, L. J. (1997). Portfolios of control modes and IS project management. Information Systems Research, 8 (3), 215-239.
31. Kirsch, L. J. & Cummings, L. L. (1996). Contextual influences on self-control of IS professionals engaged in systems development. Accounting, Management and Information Technologies, 6(3), 191-219.
32. Kumar, K. & Bjorn-Andersen, N. (1990). A cross-cultural comparison of IS designer values. Communications of the ACM, 33(5), 528-538.
33. Liebowitz, J. (1999). Information systems: Success or failure? Journal of Computer Information Systems, 40(1), 17-20.
34. McDoniel, P. L., Palko, J., & Cronan, T. P. (1993). Information systems development issues affecting success. Journal of Computer Information Systems, 34(1), 50-62.
35. McIntosh, J. C. (1999). Strategic uses of global information technology among manufacturing firms. Journal of Global Information Technology Management, 3(2), 24-41.
36. Nath, R. (1989). Aligning MIS with the business goals. Information & Management, 16, 71-79.
37. Pinto, J. F., & Prescott, J. E. (1990). Planning and tactical factors in the project implementation process. Journal of Management Studies, 27(3), 305-327.
38. Pinto, J. K. & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, 34(1), 22-27.
39. Ratbe, D., King, W. R., & Kim, Y. (2000). The fit between project characteristics and application development methodologies: A contingency approach. Journal of Computer Information Systems, 40(2), 26-33.
40. Redding, S. G. & Richardson, S. (1986). Participative management and its varying relevance in Hong Kong and Singapore. Asia-Pacific Journal of Management, 3(2), 76-98.
41. Roberts, T. L., Leigh, W., & Purvis, R. L. (2000). Perceptions on stakeholder involvement in the implementation of system development methodologies. Journal of Computer Information Systems, 40(3), 78-83.
42. Sekaran, U. & Snodgrass, C. R. (1986). A model for examining organizational effectiveness cross-culturally. Advances in International Comparative Management, 2, 211-232.
43. Shore, B. (1998). IT strategy: The challenge of over-regulation, culture, and large scale collaborations. Journal of Global Information Technology Management, 1(1), 1-4.
44. Shore, B. & Venkatachalam, V. (1994). Prototyping: A metaphor for cross-cultural transfer and implementation of IS applications. Information & Management, 27, 175-184.
45. Stone, J. (1997). Developing Software Applications in a Changing IT Environment. New York: McGraw-Hill.
46. Swanson, E. G. (1988). Information System Implementation. Homewood, IL: Irwin.
47. Watson, R. T. & Brancheau, J. C. (1991). Key issues in IS management: An international perspective. Information & Management, 20, 214-223.