Developing a departmental culture for reporting adverse incidents

International Journal of Health Care Quality Assurance

Volumn 16, Issue 3, 2003, Pages 154-156

  Bhatia, R ^a   Blackshaw, G ^a   Rogers, A ^a   Grant, A ^a   Kulkarni, R ^a  

^a ROYAL GWENT HOSPITAL   (United Kingdom)

Author keywords

Crisis management; Organizational development; Risk management

Indexed keywords

ARTICLE; HEALTH SERVICES RESEARCH; HOSPITAL DEPARTMENT; HUMAN; MEDICAL ERROR; MEDICAL RECORD; MEDICAL STAFF; NONBIOLOGICAL MODEL; NURSING STAFF; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PROGRAM DEVELOPMENT; PUBLIC HOSPITAL; RISK MANAGEMENT; STANDARD; STATISTICS; UNITED KINGDOM;

FORMS AND RECORDS CONTROL; GREAT BRITAIN; HEALTH SERVICES RESEARCH; HOSPITAL DEPARTMENTS; HOSPITALS, PUBLIC; HUMANS; MEDICAL ERRORS; MEDICAL STAFF, HOSPITAL; MODELS, ORGANIZATIONAL; NURSING STAFF, HOSPITAL; ORGANIZATIONAL CULTURE; PROGRAM DEVELOPMENT; RISK MANAGEMENT;

EID: 0042236592     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860310470883     Document Type: Article

References (6)

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4. NHS Executive (1999), Clinical Governance - Quality in the New NHS, NHSE, Leeds.
5. Secretary of State for Health (1997), The New NHS - Modern, Dependable, The Stationery Office, London.
6. Vincent, C., Neale, G. and Woloshynowych, M. (2001), "Adverse events in British hospitals: preliminary retrospective record review", British Medical Journal, Vol. 322, pp. 517-19.