Approaches to sharing knowledge in group problem structuring

Journal of the Operational Research Society

Volumn 54, Issue 9, 2003, Pages 936-948

  Shaw, D ^a   Ackermann, F ^b   Eden, C ^c  

^a ASTON UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^c UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

Cognitive mapping; Group decision support; Knowledge management; Problem structuring; Soft OR

Indexed keywords

COGNITIVE SYSTEMS; DECISION SUPPORT SYSTEMS; KNOWLEDGE BASED SYSTEMS; PROBLEM SOLVING;

PROBLEM STRUCTURING;

OPERATIONS RESEARCH;

EID: 0041857768     PISSN: 01605682     EISSN: None     Source Type: Journal    
DOI: 10.1057/palgrave.jors.2601581     Document Type: Article

References (54)

1. Rittel HWJ and Webber MM (1973). Dilemmas in a general theory of planning. Policy Sci 4: 155-169.
2. Ackoff R (1981). The art and science of mess management. Interfaces 11: 20-26.
3. Rosenhead J and Mingers J (2001). Rational Analysis for a Problematic World. Wiley: Chichester.
4. Checkland P (2001). Soft systems methodology. In: Rosenhead J and Mingers J (eds). Rational Analysis for a Problematic World Revisited. Wiley: Chichester, pp 61-90.
5. Checkland P and Scholes J (1991). Soft Systems Methodology in Action. Wiley: Chichester.
6. Friend J and Hickling A (1987). Planning under Pressure: The Strategic Choice Approach. Pergamon: Oxford.
7. Friend J and Hickling A (1989). The Strategic Choice Approach. In: Rosenhead J (ed). Rational Analysis for a Problematic World. Wiley: Chichester, pp 121-157.
8. Eden C and Ackermann F (2001). SODA - the principles. In: Rosenhead J and Mingers J (eds). Rational Analysis for a Problematic World Revisited. Wiley: Chichester, pp 21-42.
9. Eden C and Ackermann F (1998). Making Strategy: The Journey of Strategic Management. Sage: London.
10. van der Heijden K (1996). Scenarios: The Art of Strategic Conversation. Wiley: Chichester.
11. Newell S, Robertson M, Scarborough H and Swan J (2002). Managing Knowledge Work. Palgrave: Basingstoke.
12. Eden C (1990). The unfolding nature of group decision support. In; Eden C and Radford J (eds), Tackling Strategie Problems: The Role of Group Decision Support. London: Sage, pp 48-52.
13. Kim WC and Mauborgne RA (1995). A procedural justice model of strategic decision making. Org Sci 6: 44-61.
14. Finholt and Sproull L (1990). Electronic groups at work. Org Sci 1: 41-64.
15. Kahai SS and Cooper RB (1999). The effect of computer-mediated communication on agreement and acceptance. J Manage Inform Syst 16: 165-188.
16. Eden C (1995). On evaluating the performance of wide-band GDSS. Eur J Oper Res 81: 302-311.
17. Phillips L (1989). Person-centred group decision support. In: Doukidis G, Land F and Miller G (eds). Knowledge Based Management Support Systems. Ellis Horwood: Chichester.
18. Osborn AF (1953). Applied Imagination. Charles Scribner's Sons: New York NY.
19. Eden C (1995). Using cognitive mapping for strategic options development and analysis (SODA). In: Rosenhead J (ed). Rational Analysis for a Problematic World. Wiley: Chichester, pp 21-42.
20. Newell S, Robertson M, Scarbrough H and Swan J (2002). Managing Knowledge Work. Palgrave: USA.
21. Eden C and Ackermann F (1998). Analysing and comparing idiographic causal maps. In: Eden C and Spender, J-C (eds). Managerial and Organizational Cognition. Sage: London, pp 192-209.
22. Burnstein E and Vinokur A (1975). What a person thinks upon learning that he has chosen differently from others: nice evidence for the persuasive arguments explanation of choice skills. J Exp Soc Psychol 11: 412-426.
23. Tesser A and Leone C (1977). Cognitive schemas and thought as determinants of attitude change. J Exp Soc Psychol 13: 340-356.
24. Weingart LR, Bennett RJ and Brett JM (1993). The impact of consideration of issues and motivational orientation in group negotiation process and outcome. J Appl Psychol 78: 504-517.
25. Weick KE (1986). Managerial thought in the context of action. In Srivastva SA (ed). The Executive Mind: New Insights on Managerial Thought and Action. Jossey-Bass: San Francisco CA, pp 221-242.
26. Quinn JJ (1996). The role of good conversation in strategic control. J Manage Stud 33: 381-394.
27. Tsoukas H and Hatch MJ (2001), Complex thinking, complex practice: the case for a narrative approach to organizational complexity. Hum Relat 54: 979-1013.
28. Kelly GA (1955). The Psychology of Personal Constructs. Norton: New York.
29. Fisher R and Brown C (1988). Getting Together: Building a Relationship That Gets to Yes. Houghton-Mifflin: Boston, MA.
30. Fisher R and Ury W (1982). Getting to Yes. Hutchinson, London.
31. Neisser U (1963). The multiplicity of thoughts. Br J Psychol 54: 1-14.
32. McHugh P (1968). Defining the Situation. Bobbs-Merrill: New York, NY.
33. Eden C (1992). On the nature of cognitive maps. J Manage Stud 29: 261-265.
34. Johnson P and Johnson G (2002). Facilitating group cognitive mapping of core competencies. In: Huff AS and Jenkins M (eds). Mapping Strategic Knowledge, Sage: London, pp 220-236.
35. Abelson RP (1976). Script processing in attitude formation and decision-making. In: Carroll JS and Payne JN (eds). Cognition and Social Behavior. Erlbaum: Hillsdale, pp 33-46.
36. Jenkins M (1998). The theory and practice of comparing cause maps. In: Eden C and Spender J-C (eds). Managerial and Organisational Cognition. Sage: London, pp 231-249.
37. Gallupe RB, Cooper WH, Grise ML and Bastianutti LM (1994). Blocking electronic brainstorms. J Appl Psychol 79: 77-86.
38. Pinsonneault A, Barki H, Gallupe RB and Hoppen N (1999). Electronic brainstorming: the illusion of productivity. Inform Syst Res 10: 110-133.
39. Dennis AR, Aronson JE, Heninger WG and Walker E (1999). Structuring time and task in electronic brainstorming. MIS Quart 23: 95-108.
40. Bouzdine-Chameevra T and Michrafy M (2001). Cognitive mapping applied for strategic issues of brand extension Proceedings of Group Decision and Negotiation Conference. 4-7 June La Rochelle, France.
41. Laukkanen M (1998). Conducting causal mapping research: opportunities and challenges. In: Eden C and Spender J-C (eds). Managerial and Organisational Cognition. Sage: London, pp 168-191.
42. Shaw D (2001). Exploring what happens in a JOURNEY Making gathering: using group communication software to support brainstorm-type activities. Unpublished Ph.D. Thesis. University of Strathclyde, Glasgow, Scotland.
43. Miles MB and Huberman AM (1994). Qualitative Data Analysis: An Expanded Sourcebook. Sage: Thousand Oaks: CA.
44. Berelsen B (1952). Content Analysis in Commmunicative Research. Free Press: New York, NY.
45. Shaw D (2002). Structuring electronic causal maps during group workshops. Aston Business School Working Paper, Birmingham, UK, Number: RP0211, ISBN: 1854495275.
46. Weick K and Roberts K (1993). Collective mind in organizations: heedful interrelating on flight decks. Admin Sci Quar 38(3): 357-381.
47. Carlsson C and Walden P (1995). AHP in political group decisions: a study in art of possibilities. Interfaces 25: 14-29.
48. Nagasundaram M and Bostrom RP (1995). The structuring of creative processes using GSS: a framework for research. J Manage Inform Syst 11: 89-116.
49. Sosik JJ, Avolio BJ and Kahai SS (1998). Inspiring group creativity - comparing anonymous and identified electronic brainstorming. Small Group Res 29: 3-31.
50. Huxham C and Vangen S (2000). Leadership in the shaping and implementation of collaboration agendas: How things happen in a (not quite) joined-up world. Acad Manage J 43:1159-1175.
51. Grinyer PH (2000). A cognitive approach to group strategic decision taking: a discussion of evolved practice in the light of received results. J Opl Res Soc 51: 21-35.
52. Eden C and Ackermann F (2000). Mapping distinctive competencies: a systemic approach. J Opl Res Soc 51: 12-20.
53. Weick K (1979). The Social Psychology of Organizing. Addison-Wesley: Reading, MA.
54. Diehl M and Stroebe W (1987). Productivity loss in brainstorming groups: toward the solution of a riddle. J Pers Soc Psychol 53:497-509.