Evaluating user involvement in primary healthcare

International Journal of Healthcare Technology and Management

Volumn 5, Issue 1-2, 2003, Pages 34-44

  Allsop, Judith ^a   Taket, Anne ^b  

^a DE MONTFORT UNIVERSITY   (United Kingdom)

^b LONDON SOUTH BANK UNIVERSITY   (United Kingdom)

Author keywords

Evaluation; Participation; Primary healthcare; User involvement

Indexed keywords

ARTICLE; COMMUNITY CARE; DATA ANALYSIS; EVALUATION; HEALTH CARE DELIVERY; HEALTH CARE PLANNING; HEALTH CARE POLICY; HEALTH SERVICE; HUMAN; MEDICAL DECISION MAKING; METHODOLOGY; PRIMARY MEDICAL CARE; UNITED KINGDOM;

EID: 0041856461     PISSN: 13682156     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJHTM.2003.003337     Document Type: Article

References (20)

1. Blaxter, M. (1995) Consumers and Research in the NHS: Consumer Issues Within the NHS, Department of Health, London.
2. More recently, research in this area is beginning to appear - see for example [3-7].
3. Ewles, L., Miles, U. and Velleman, J. (1995) 'Promoting heart health through community empowerment', Community Health Action, Vol. 35, pp.12-14.
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6. A special issue of Health Expectations, Vol. 2, No. 4, December 1999, which focused on involving the public in health policy decisions, the article by Mullen on 'Public involvement in health care priority setting: an overview of methods for eliciting values' is particularly relevant.
7. Gregory, W.J. and Romm, N.R.A. (2001) 'Critical facilitation: learning through intervention in group processes', Management Learning, Vol. 32, No. 4, pp.453-467.
8. Cohen, C. (1973) Democracy, Free Press, New York.
9. Richardson, A. (1983) Participation, Routledge and Kegan Paul, London.
10. Arnstein, S.R. (1969) 'A ladder of citizen participation', Journal of the American Institute of Planners, Vol. 35, pp.216-224.
11. Feingold, E. (1977) 'Citizen participation - a review of the issues' in H.M. Rosen, J.M. Metsch and S. Levey (Eds.) The Consumer and the Health Care System - Social and Managerial Perspectives, Spectrum, New York, pp.142-166.
12. Charles, C. and DeMaio, S. (1993) 'Lay participation in health care decision making: a conceptual framework', Journal of Health Politics, Policy and Law, Vol. 18, No. 4, pp.881-904.
13. White, D. (1999) 'Consumer and community participation: a reassessment of process, impact and value', in A. Albrecht, R. Fitzpatrick and C. Scrimshaw (Eds.) The Handbook of Social Studies and Medicine, Sage, London, pp.465-480.
14. Department of Health and Social Security (1987) Promoting Better Health: the Government Programme for Improving Primary Health Care, HMSO, London, Cmnd. 259.
15. Rogers, A. and Popay, J. (1996) 'User involvement in primary care', in What is the Future for a Primary Care-led NHS? National Primary Care Research and Development Centre Series, Radcliffe Medical Press, Oxford.
16. Wiles, R. (1995) Primary Care Development Plans: A Document Analysis, College of Health, London.
17. Leonard, O., Allsop, J., Taket, A. and Wiles, R. (1997) 'User involvement in two primary health care projects in London', Social Science Research Papers No 5, School of Education, Politics and Social Science, South Bank University, London.
18. Wilkinson, C. and Wiles, R. (1995) User Involvement in LIZ Funded Schemes: Report of a Telephone Survey, College of Health, London.
19. Yin, R.K. (1989) Case Study Research: Design and Methods, Sage, London.
20. Keen, J. and Packwood, T. (1995) 'Case study evaluation' British Medical Journal, Vol. 311, pp.444-446.