Measuring treatment outcome and client satisfaction among children and families: A case report

Professional Psychology: Research and Practice

Volumn 29, Issue 1, 1998, Pages 52-55

  Plante, Thomas G ^a,b   Couchman, Charles E ^a   Hoffman, Constance A ^a  

^a Children's Health Council   (United States)

^b SANTA CLARA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0041177423     PISSN: 07357028     EISSN: None     Source Type: Journal    
DOI: 10.1037/0735-7028.29.1.52     Document Type: Article

References (17)

1. American Psychiatric Association. (1994). Diagnostic and statistical manual of mental disorders (4th ed.). Washington, DC: Author.
2. Attkisson, C. C., & Greenfield, T. K. (1994). The Client Satisfaction Questionnaire-8 and the Service Satisfaction Scale-30. In M. Maruish (Ed.), Psychological testing : Treatment planning and outcome assessment (pp. 402-420). Hillsdale, NJ: Erlbaum.
3. Coursey, R. D. (1977). Basic questions and tasks. In R. D. Coursey (Ed.), Program evaluation for mental health: Methods, strategies, participants (pp. 1-8). New York: Grune & Stratton.
4. Cummings, N. A. (1995). Impact of managed care on employment and training: A primer for survival. Professional Psychology: Research and Practice, 26, 10-15.
5. Dickey, B., & Wagenaar, H. (1994). Evaluating mental health care reform: Including the clinician, client and family perspective. Journal of Mental Health Administration, 21, 313-319.
6. Ellsworth, R. B. (1981). CAAP Scale: The measurement of child and adolescent adjustment. Palo Alto, CA: Consulting Psychologists Press.
7. Fabry, B. D., Hawkins, R. P., & Luster, W. C. (1994). Monitoring outcomes of services to children and youths with severe emotional disorders: An economical follow-up procedure for mental health and child care agencies. Journal of Mental Health Administration, 21, 271-282.
8. Feifel, H., & Eells, J. (1963). Patients and therapists assess the same psychotherapy. Journal of Consulting Psychology, 27, 310-318.
9. Gale, J., Pfefferbaum, B., Suhr, M. A., & Overall, J. E. (1986). The Brief Psychiatric Rating Scale for Children: A reliability study. Journal of Clinical Child Psychology, 15, 341-345.
10. Kovacs, A. (1996, March-April). Advice to the new professional. The National Psychologist, 5, 14.
11. Larsen, D. L., Attkisson, C. C., Hargreaves, W. A., & Nguyen, T. D. (1979). Assessment of client/patient satisfaction: Development of a general scale. Evaluation and Program Planning, 2, 197-207.
12. Mirin, S. M., & Namerow, M. J. (1991). Why study treatment outcome? Hospital and Community Psychiatry, 42, 1007-1013.
13. Nguyen, T. D., Attkisson, C. C., & Stegner, B. L. (1983). Assessment of patient satisfaction: Development and refinement of a service evaluation questionnaire. Evaluation and Program Planning, 6, 299-313.
14. Overall, J. E., & Pfefferbaum, B. (1962). The Brief Psychiatric Rating Scale for Children. Psychopharmacology Bulletin, 18(2), 10-16.
15. Phillips, K. A., & Rosenblatt, A. (1992). Speaking in tongues: Integrating economics and psychology into health and mental health services outcomes research. Medical Care Review, 49, 191-231.
16. Plante, T. P., Couchman, C. E., & Diaz, A. R. (1995). Measuring treatment outcome and client satisfaction among children and families. Journal of Mental Health Administration, 22, 261-269.
17. Sheppard, M. (1993). Client satisfaction, extended intervention and interpersonal skills in community mental health. Journal of Advanced Nursing, 18, 246-259.