Korean consumers' patronage of discount stores: Domestic vs multinational discount store shoppers' profiles

Journal of Consumer Marketing

Volumn 18, Issue 3, 2001, Pages 236-253

  Kim, Jai Ok ^b   Jin, Byoungho ^a  

^a OKLAHOMA STATE UNIVERSITY   (United States)

^b NONE

Author keywords

Customer loyalty; Discounts; Multinationals; Shopping; Stores; Values

Indexed keywords

EID: 0040924463     PISSN: 07363761     EISSN: None     Source Type: Journal    
DOI: 10.1108/07363760110393092     Document Type: Article

References (43)

1. Babin, B.J. and Darden, W.R. (1996), "Good and bad shopping vibes: spending and patronage satisfaction", Journal of Business Research, Vol. 35, pp. 201-06.
2. Babin, B.J., Darden, W.R. and Griffin, M. (1994), "Work and/or fun: measuring hedonic and utilitarian shopping value", Journal of Consumer Research, Vol. 20 No. 4, pp. 644-57.
3. Beatty, S.E., Kahle, L.R., Homer P. and Misra, S. (1985), "Alternative measurement approaches to consumer values: the list of values and the Rokeach Value Survey", Psychology and Marketing, Vol. 2, pp. 181-200.
4. Bellenger, D.N. and Korgaonkar, P.N. (1980), "Profiling the recreational shopper", Journal of Retailing, Vol. 56, Fall, pp. 77-92.
5. Bloch, P.H. and Richins, M.L. (1983), "Shopping without purchase: an investigation of consumer browsing behavior", in Bagozzi, R. and Tyabout, A. (Eds), Advances in Consumer Research, 10, Association for Consumer Research, Ann Arbor, MI, pp. 389-93.
6. Corfman, K.P., Lehmann, D.R. and Narayanan, S. (1991), "Values, utility, and ownership: modeling the relationship for consumer durables", Journal of Retailing, Vol. 67, Summer, pp. 184-204.
7. Craig, S., Ghosh, A. and McLafferty, S. (1984), "Models of retail location process: a review", Journal of Retailing, Vol. 60 No. 1, pp. 5-36.
8. Dawson, S., Bloch, P.H. and Ridgway, N.M. (1990), "Shopping motives, emotional states, and retail outcomes", Journal of Retailing, Vol. 66 No 4, pp. 408-27.
9. Dickerson, J. and Albaum, G. (1977), "A method for developing tailormade semantic differentials for specific marketing content areas", Journal of Marketing Research, Vol. 14, February, pp. 87-91.
10. Discount Store News (1999), "A rocky but rewarding opportunity", October, Vol. 38 No. 21, p. 93.
11. Donavan, R.J. and Rossiter, J.R. (1982), "Store atmosphere: an environmental psychology perspective", Journal of Retailing, Vol. 58, Spring, pp. 34-57.
12. Dong-A Il Bo (1999), "Discount stores are growing", December 18, p. B3.
13. Erdem, O., Oumlil, A.B. and Tuncalp, S. (1999), "Consumer values and the importance of store attributes", International Journal of Retail & Distribution Management, Vol. 27 No. 4, pp. 137-44.
14. Finn, A. and Louviere, J.J. (1996), "Shopping center image, consideration, and choice: an Anchor Store contribution", Journal of Business Research, Vol. 35, March, pp. 241-51.
15. Gentry, J.W. and Burns, A.C. (1978), "How 'important' are evaluative criteria in shopping center patronage?", Journal of Retailing, Vol. 53, Winter, pp. 73-86.
16. Gutman, J. (1990), "Adding meaning to values by directly assessing value-benefit relationships", Journal of Business Research, Vol. 20, pp. 153-60.
17. Hansen, R.A. and Deutscher, T. (1977-78), "An empirical investigation of attributes importance in retail store selection", Journal of Retailing, Vol. 53, Winter, pp. 58-72.
18. Henry, W. (1976), "Cultural values do correlate with consumer behavior", Journal of Marketing Research, Vol. 13, pp. 121-7.
19. Ingene, C. (1984), "Productivity and functional shifting in spatial retailing: private and social perspectives", Journal of Retailing, Vol. 60 No. 3, pp. 15-36.
20. Kahle, L.R. (1983), Social Values and Social Change, Praeger, New York, NY.
21. Kahle, L.R. (1986), "The nine nations of North America and the value basis of geographic segmentations", Journal of Marketing, Vol. 50, pp. 37-47.
22. Kim, Y-K. and Kang, J. (1995), "Consumer perception of shopping costs and its relationship with retail trends", Journal of Shopping Center Research, Vol. 2 No. 1, pp. 27-61.
23. Korea Economic Daily Newspaper (1999), "E-Mart tops in discount store sales", August 12, p. 1.
24. Korea Herald (1998), "Discount retailing: a new experience for sellers, consumers in IMF era", November 3, p. 1.
25. Lee, J. (1999), "Effect of usage of large discount stores on consumer benefit", Journal of Distribution Research, Vol. 4 No. 1, pp. 205-16 (in Korean).
26. Lindquist, J.D. (1974-75), "Meaning of image: a survey of empirical and hypothetical evidence", Journal of Retailing, Vol. 50, Winter, pp. 29-38.
27. Lotz, S.L., Eastlick, M.A. and Shim, S. (1999), "Modeling participation in entertainment and shopping activities in malls utilizing the flow paradigm", paper presented at Yonsei University, Seoul, Korea.
28. Martineau, P. (1958), "The personality of the retail store", Harvard Business Review, Vol. 36, January-February, pp. 47-56.
29. May, E. (1989), "A retail odyssey", Journal of Marketing, Vol. 65 No. 3, pp. 356-67.
30. Park, C.W., Jaworski, B.J. and MacInnis, D.J. (1986), "Strategic brand concept image management", Journal of Marketing, Vol. 50, pp. 135-45.
31. Rokeach, M. (1973), The Nature of Human Values, The Free Press, New York, NY.
32. Roth, M.S. (1995), "The effects of culture and socioeconomics on the performance of global brand image strategies", Journal of Marketing Research, Vol. 33, pp. 163-75.
33. Samli, A.C. (1998), Strategic Marketing for Success in Retailing, Quorum Books, Westport, CT.
34. Sherman, E. and Smith, R.B. (1987), "Mood state of shoppers and store image: promising interactions and possible behavioral effects", in Wallendorf, M. and Anderson, P. (Eds), Advances in Consumer Research, Vol. 14, pp. 251-4, Association for Consumer Research, Provo, UT.
35. Sherman, E., Mathur, A. and Smith, R.B. (1997), "Store environment and consumer purchase behavior: mediating role of consumer emotions", Psychology & Marketing, Vol. 14 No. 4, pp. 361-78.
36. Sheth, J., Newman, B. and Gross, B. (1991), "Why we buy what we buy: a theory of consumption values", Journal of Business Research, Vol. 22, pp. 159-70.
37. Shim, S. and Eastlick, M.A. (1998), "The hierarchical influence of personal values on mall shopping attitude and behavior", Journal of Retailing, Vol. 74 No. 1, pp. 139-60.
38. Tauber, E.M. (1972), "Why do people shop?", Journal of Marketing, Vol. 36, October, pp. 46-59.
39. Wakefield, K.L. and Baker, J. (1998), "Excitement at the mall: determinants and effects on shopping response", Journal of Retailing, Vol. 74 No. 4, pp. 515-39.
40. Westbrook, R.A. (1987), "Product/consumption-based affective responses and post-purchase processes", Journal of Marketing Research, Vol. 24, August, pp. 258-70.
41. Westbrook, R.A. and Black, W.C. (1985), "A motivation-based shopper typology", Journal of Retailing, Vol. 61, pp. 78-103.
42. Yoo, C.J., Park J.M. and MacInnis, D.J. (1998), "Effect of store characteristics and in-store emotional experience on store attitude", Journal of Business Research, Vol. 42, pp. 253-63.
43. Yoon, S.M. (1999), "Local Korean discount store outperformed", Korea Economic Daily Newspaper, November 25, p. 18.