Process management and supply-chain integration at the Bose Corporation

Interfaces

Volumn 31, Issue 3, 2001, Pages 102-114

  Segars, Albert H ^a   Harkness, Warren J ^b   Kettinger, William J ^c  

^a UNIVERSITY OF NORTH CAROLINA   (United States)

^b Bose Corporation   (United States)

^c UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Computer electronic; Corporate; Industries; Planning

Indexed keywords

EID: 0040438193     PISSN: 00922102     EISSN: None     Source Type: Journal    
DOI: 10.1287/inte.31.3.102.9633     Document Type: Article

References (4)

1. Hammer, Michael and Champy, James 1993, Reengineering the Corporation: A Manifesto for Business Revolution, Harper Business, New York.
2. Harrington, H. J. 1991, Business Process Improvement. McGraw-Hill, New York.
3. Kotter, J. P. 1994, "Leading change: Why transformation efforts fail," Harvard Business Review, Vol. 42, No. 3, pp. 59-67.
4. Mizuno, S. 1988, Management for Quality Improvement: The Seven New QC Tools, Productivity Press, Cambridge, Massachusetts.