Work stress and personality measures among hospitality industry employees

International Journal of Contemporary Hospitality Management

Volumn 7, Issue 6, 1995, Pages 9-13

  Ross, Glenn F ^a  

^a JAMES COOK UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0040421220     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596119510095334     Document Type: Article

References (26)

1. Cooper, C.L. and Payne, R., Causes, Coping and Consequences of Stress at Work, John Wiley & Sons, Chichester, 1988.
2. Fletcher, B.C., ‘The epidemiology of occupational stress’, in Cooper, C.L. and Payne, R., Causes, Coping and Consequences of Stress at Work, John Wiley & Sons, Chichester, 1988.
3. Spector, P.E., “Behavior in organizations as a function of employees' locus of control”, Psychological Bulletin, Vol. 91, 1982, pp. 482–497.
4. Rotter, J.B., “Generalised expectancies for internal versus external control of reinforcement”, Psychological Monographs, Vol. 80 No. 1, (Whole No. 609), 1966.
5. O'Brien, G.E., “Locus of control, work, and retirement”, in Lefcourt, H.M. (Ed.), Research in Locus of Control, Vol. 3, Academic Press, New York, NY, 1983.
6. Smith, M.B., “Competence and ‘mental health’”, in Sells, S.B. (Ed.), The Definition and Measurement of Mental Health, Department of Health, Education and Welfare, Washington, DC.
7. Jahoda, M., Current Concepts of Positive Mental Health, Basic Books, New York, NY, 1985.
8. Bradburn, N.M., The Structure of Psychological Well-being, Aldine, Chicago, IL, 1989.
9. Bandura, A., “Self-efficacy: Toward a unifying theory of behavioral change”, Psychological Review, Vol. 84, 1977, pp. 191–215.
10. Herzberg, F., Work and the Nature of Man, World Publishing Company, Chicago, IL, 1966.
11. Maslow, A.H., The Farther Reaches of Human Nature, Penguin, London, 1973.
12. Csikszentmihalyi, M., Beyond Boredom and Anxiety, Jossey-Bass, San Francisco, CA, 1975.
13. Kornhauser, A.W., Mental Health of the Industrial Worker, Wiley, New York, NY, 1965.
14. Warr, P., “The measurement of well-being and other aspects of mental health”, Journal of Occupations Psychology, Vol. 63, 1990, pp. 193–210.
15. Chappell, T. and Henry, S., “Being polite becomes too stressful for some”, The Australian, 27 March 1991.
16. Ross, G.F., “Working at leisure: Secondary school students' occupational and training preferences for the tourism/hospitality industry”, Leisure, Options - Australian Journal of Leisure and Recreation, Vol. 1, 1991, pp. 21–22.
17. Ross, G.F., “School leavers and their perceptions of employment in the tourism/hospitality industry”, Journal of Tourism Studies, Vol. 2, 1992, pp. 28–35.
18. Ross, G.F., The Psychology of Tourism, Hospitality Press, Melbourne, 1994.
19. Spector, P.E., “Development of a work locus of control scale”, Journal of Occupational Psychology, Vol. 61, 1988, pp. 335–340.
20. Cooper, C.L. and Marshall, J., “Occupational sources of stress: A review of the literature relating coronary heart disease and mental ill health”, Journal of Occupational Psychology, Vol. 49, 1978, pp. 11–28.
21. Lefcourt, H.M., “The locus of control as a moderator variable: Stress”, in Lefcourt, H.M. (Ed.), Research with the Locus of Control Construct, Vol. 2, Academic Press, New York, NY, 1983.
22. Otto, R., “Occupational stress among high school teachers”, unpublished paper, Department of Sociology, La Trobe University, Australia, 1981.
23. Payne, J.W., “Contingent decision behavior”, Psychological Bulletin, Vol. 92, 1982, pp. 382–402.
24. Payne, R.L. and Hartley, J., “A test of a model for explaining the affective experience of unemployed men”, Journal of Occupational Psychology, Vol. 60, 1987, pp. 31–47.
25. Spillane, R., “Occupational stress and organisational development: A new research strategy”, paper presented at seminar 1983, Melbourne Organizational Development Network, University of Melbourne, 1983.
26. Syrotnick, J.M. and D'Arcy, C., “Occupational stress, locus of control and health among men in a prairie province”, Canadian Journal of Behavioral Science, Vol. 14 No. 2, 1982, pp. 122–133.