메뉴 건너뛰기




Volumn 23, Issue 2, 2000, Pages 165-175

Adolescent satisfaction with mental health services: Development of a multidimensional scale

Author keywords

Adolescents; Client satisfaction; Mental health services; Scale development

Indexed keywords


EID: 0040362715     PISSN: 01497189     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0149-7189(00)00009-4     Document Type: Article
Times cited : (57)

References (47)
  • 1
    • 0030191762 scopus 로고    scopus 로고
    • A continuum of care: More is not always better
    • Bickman, L. (1996). A continuum of care: More is not always better. American Psychologist, 51, 689-701.
    • (1996) American Psychologist , vol.51 , pp. 689-701
    • Bickman, L.1
  • 2
    • 0039834187 scopus 로고    scopus 로고
    • Measuring satisfaction with children's mental health services: Validity and reliability of the satisfaction scales
    • Brannan, A. M., Sonnichsen, S., & Heflinger, C. A. (1996). Measuring satisfaction with children's mental health services: Validity and reliability of the satisfaction scales. Evaluation and Program Planning, 19(2), 131-141.
    • (1996) Evaluation and Program Planning , vol.19 , Issue.2 , pp. 131-141
    • Brannan, A.M.1    Sonnichsen, S.2    Heflinger, C.A.3
  • 4
    • 0039242514 scopus 로고
    • Assessing parental satisfaction with children's mental health services, a pilot study
    • Byalin, K. (1993). Assessing parental satisfaction with children's mental health services, a pilot study. Evaluation and Program Planning, 16, 69-72.
    • (1993) Evaluation and Program Planning , vol.16 , pp. 69-72
    • Byalin, K.1
  • 5
  • 6
    • 0001500980 scopus 로고
    • The eigenvalues-greater-than-one rule and the reliability of components
    • Cliff, N. (1988). The eigenvalues-greater-than-one rule and the reliability of components. Psychological Bulletin, 103, 276-279.
    • (1988) Psychological Bulletin , vol.103 , pp. 276-279
    • Cliff, N.1
  • 7
    • 0024099826 scopus 로고
    • Factor-analytic methods of scale development in personality and clinical psychology
    • Comrey, A. L. (1988). Factor-analytic methods of scale development in personality and clinical psychology. Journal of Consulting and Clinical Psychology, 56, 754-761.
    • (1988) Journal of Consulting and Clinical Psychology , vol.56 , pp. 754-761
    • Comrey, A.L.1
  • 9
    • 0009025623 scopus 로고    scopus 로고
    • Adolescents' perceptions of outpatient mental health services
    • Garland, A. F., & Besinger, B. A. (1996). Adolescents' perceptions of outpatient mental health services. Journal of Child and Family Studies, 5, 355-375.
    • (1996) Journal of Child and Family Studies , vol.5 , pp. 355-375
    • Garland, A.F.1    Besinger, B.A.2
  • 10
    • 0025774582 scopus 로고
    • Evaluation of a comprehensive program for youth with severe emotional disorders: An analysis of family experiences and satisfaction
    • Greenley, J. R., & Robitscheck, C. G. (1991). Evaluation of a comprehensive program for youth with severe emotional disorders: An analysis of family experiences and satisfaction. American Journal of Orthopsychiatry, 61, 291-297.
    • (1991) American Journal of Orthopsychiatry , vol.61 , pp. 291-297
    • Greenley, J.R.1    Robitscheck, C.G.2
  • 12
    • 0030070239 scopus 로고    scopus 로고
    • Parent satisfaction with children's mental health services in a children's mental health managed care demonstration
    • Heflinger, C. A., Sonnichsen, S. E., & Brannan, A. M. (1996). Parent satisfaction with children's mental health services in a children's mental health managed care demonstration. The Journal of Mental Health Administration, 23, 69-79.
    • (1996) The Journal of Mental Health Administration , vol.23 , pp. 69-79
    • Heflinger, C.A.1    Sonnichsen, S.E.2    Brannan, A.M.3
  • 13
    • 0029918486 scopus 로고    scopus 로고
    • Eliminating (almost) treatment dropout of substance abusing or dependent delinquents through home-based multisystemic therapy
    • Henggeler, S. W., Pickrel, S. G., Brondino, M. J., & Crouch, J. L. (1996). Eliminating (almost) treatment dropout of substance abusing or dependent delinquents through home-based multisystemic therapy. American Journal of Psychiatry, 153, 427-428.
    • (1996) American Journal of Psychiatry , vol.153 , pp. 427-428
    • Henggeler, S.W.1    Pickrel, S.G.2    Brondino, M.J.3    Crouch, J.L.4
  • 14
    • 41849147090 scopus 로고
    • An investigation of the parallel analysis criterion for determining the number of common factors
    • Humphreys, L. G., & Montanelli, R. G. (1975). An investigation of the parallel analysis criterion for determining the number of common factors. Multivariate Behavioral Research, 10, 193-205.
    • (1975) Multivariate Behavioral Research , vol.10 , pp. 193-205
    • Humphreys, L.G.1    Montanelli, R.G.2
  • 15
    • 0006312462 scopus 로고
    • Measuring the effects of medical interventions
    • Kessler, R. C., & Mroczek, D. K. (1995). Measuring the effects of medical interventions. Medical Care, 33, 109-119.
    • (1995) Medical Care , vol.33 , pp. 109-119
    • Kessler, R.C.1    Mroczek, D.K.2
  • 20
    • 0031287998 scopus 로고    scopus 로고
    • Client satisfaction: Consideration of correlates and response bias
    • LaSala, M. C. (1997). Client satisfaction: Consideration of correlates and response bias. Families in Society, 78, 54-64.
    • (1997) Families in Society , vol.78 , pp. 54-64
    • LaSala, M.C.1
  • 21
    • 0020106864 scopus 로고
    • Consumer satisfaction with mental health treatment
    • Lebow, J. (1982). Consumer satisfaction with mental health treatment. Psychological Bulletin, 91, 244-259.
    • (1982) Psychological Bulletin , vol.91 , pp. 244-259
    • Lebow, J.1
  • 22
    • 84970353693 scopus 로고
    • Methodological considerations in the assessment of consumer satisfaction with mental health services
    • Lebow, J. (1983). Methodological considerations in the assessment of consumer satisfaction with mental health services. Evaluation Review, 7, 729-752.
    • (1983) Evaluation Review , vol.7 , pp. 729-752
    • Lebow, J.1
  • 23
    • 84948515502 scopus 로고
    • Distortions in a commonly used factor analytic procedure
    • Lee, H. B., & Comrey, A. L. (1979). Distortions in a commonly used factor analytic procedure. Multivariate Behavioral Research, 14, 301-321.
    • (1979) Multivariate Behavioral Research , vol.14 , pp. 301-321
    • Lee, H.B.1    Comrey, A.L.2
  • 24
    • 0019823089 scopus 로고
    • Artifact in client satisfaction assessment: Experience in community mental health settings
    • LeVois, M., Nguyen, T., & Attkisson, C. C. (1981). Artifact in client satisfaction assessment: experience in community mental health settings. Evaluation and Program Planning, 4, 139-150.
    • (1981) Evaluation and Program Planning , vol.4 , pp. 139-150
    • LeVois, M.1    Nguyen, T.2    Attkisson, C.C.3
  • 25
    • 0023267504 scopus 로고
    • An evaluation of consumer satisfaction in child psychiatric service: Viewpoints of patients and parents
    • Loff, C. D., Trigg, L. J., & Cassels, C. (1987). An evaluation of consumer satisfaction in child psychiatric service: viewpoints of patients and parents. Amer. J. Orthopsychiat., 57, 132-134.
    • (1987) Amer. J. Orthopsychiat. , vol.57 , pp. 132-134
    • Loff, C.D.1    Trigg, L.J.2    Cassels, C.3
  • 27
    • 0031806495 scopus 로고    scopus 로고
    • From many into one: Addressing the crisis of quality in managed behavioral health care at the millennium
    • Manderscheid, R. W. (1998). From many into one: Addressing the crisis of quality in managed behavioral health care at the millennium. The Journal of Behavioral Health Services & Research, 25, 233-237.
    • (1998) The Journal of Behavioral Health Services & Research , vol.25 , pp. 233-237
    • Manderscheid, R.W.1
  • 28
  • 29
  • 30
    • 0003528130 scopus 로고
    • New York: McGraw-Hill Publishing Company
    • Nunnally, J. C. (1978)). Psychometric theory. New York: McGraw-Hill Publishing Company.
    • (1978) Psychometric Theory
    • Nunnally, J.C.1
  • 32
    • 0031861368 scopus 로고    scopus 로고
    • Managing what you measure: Creating outcome-driven systems of care for youth with serious emotional disturbances
    • Rosenblatt, A., Wyman, N., Kingdon, D., & Ichinose, C. (1998). Managing what you measure: Creating outcome-driven systems of care for youth with serious emotional disturbances. The Journal of Behavioral Health Services & Research, 25, 177-193.
    • (1998) The Journal of Behavioral Health Services & Research , vol.25 , pp. 177-193
    • Rosenblatt, A.1    Wyman, N.2    Kingdon, D.3    Ichinose, C.4
  • 33
    • 0038904993 scopus 로고
    • Measuring satisfaction with community-based services for children with severe emotional disturbances: A comparison of questionnaires for children and parents
    • C. Liberton, K. Kutash, & R. Friedman, 6-8 March 1995. Tampa, FL: University of South Florida, Florida Mental Health Institute, Research and Training Center for Children's Mental Health
    • Rouse, L. W., MacCabe, N., & Toprac, M. G. (1994). Measuring satisfaction with community-based services for children with severe emotional disturbances: a comparison of questionnaires for children and parents. In: C. Liberton, K. Kutash, & R. Friedman, The Eighth Annual Research Conference Proceedings, A System of Care for Children's Mental Health: Exapanding the Research Base, 6-8 March 1995. Tampa, FL: University of South Florida, Florida Mental Health Institute, Research and Training Center for Children's Mental Health (pp. 95-96).
    • (1994) The Eighth Annual Research Conference Proceedings, A System of Care for Children's Mental Health: Exapanding the Research Base , pp. 95-96
    • Rouse, L.W.1    MacCabe, N.2    Toprac, M.G.3
  • 34
    • 0020927110 scopus 로고
    • Conceptual and methodological issues in the evaluation of children's satisfaction with their mental health care
    • Schwab, M. E., & Stone, K. (1983). Conceptual and methodological issues in the evaluation of children's satisfaction with their mental health care. Evaluation and Program Planning, 6, 283-289.
    • (1983) Evaluation and Program Planning , vol.6 , pp. 283-289
    • Schwab, M.E.1    Stone, K.2
  • 36
    • 0031091941 scopus 로고    scopus 로고
    • The youth client satisfaction questionnaire: Development, construct validation, and factor structure
    • Shapiro, J. P., Welker, C. J., & Jacobson, B. J. (1997). The youth client satisfaction questionnaire: Development, construct validation, and factor structure. Journal of Child Clinical Psychology, 26(1), 87-98.
    • (1997) Journal of Child Clinical Psychology , vol.26 , Issue.1 , pp. 87-98
    • Shapiro, J.P.1    Welker, C.J.2    Jacobson, B.J.3
  • 37
    • 0027550675 scopus 로고
    • Client satisfaction, extended intervention and interpersonal skills in community mental health
    • Sheppard, M. (1993). Client satisfaction, extended intervention and interpersonal skills in community mental health. Journal of Advanced Nursing, 18, 246-259.
    • (1993) Journal of Advanced Nursing , vol.18 , pp. 246-259
    • Sheppard, M.1
  • 38
    • 0016408745 scopus 로고
    • Parental satisfaction at follow-up of child outpatients from an urban mental health setting
    • Silver, M. J., St Clair, C., & Siegel, J. M. (1975). Parental satisfaction at follow-up of child outpatients from an urban mental health setting. Journal of Community Mental Health, 3, 36-39.
    • (1975) Journal of Community Mental Health , vol.3 , pp. 36-39
    • Silver, M.J.1    St Clair, C.2    Siegel, J.M.3
  • 39
    • 0020941314 scopus 로고
    • Effects of anonymity and experimenter demand on client satisfaction with mental health services
    • Soelling, M. E., & Newell, T. G. (1983). Effects of anonymity and experimenter demand on client satisfaction with mental health services. Evaluation and Program Planning, 6, 329-333.
    • (1983) Evaluation and Program Planning , vol.6 , pp. 329-333
    • Soelling, M.E.1    Newell, T.G.2
  • 40
    • 0029885424 scopus 로고
    • Validity and reliability of the parent satisfaction questionnaire
    • Stallard, P. (1995). Validity and reliability of the Parent Satisfaction Questionnaire. British Journal of Clinical Psychology, 35, 311-318.
    • (1995) British Journal of Clinical Psychology , vol.35 , pp. 311-318
    • Stallard, P.1
  • 41
    • 0029828724 scopus 로고    scopus 로고
    • The role and use of consumer satisfaction surveys in mental health services
    • Stallard, P. (1996). The role and use of consumer satisfaction surveys in mental health services. Journal of Mental Health, 5, 333-348.
    • (1996) Journal of Mental Health , vol.5 , pp. 333-348
    • Stallard, P.1
  • 42
    • 84937298801 scopus 로고
    • The youth satisfaction questionnaire: What kids think of services
    • Stuntzner-Gibson, D., Koren, P. E., & DeChillo, N. (1995). The youth satisfaction questionnaire: What kids think of services. Families in Society, 76, 616-624.
    • (1995) Families in Society , vol.76 , pp. 616-624
    • Stuntzner-Gibson, D.1    Koren, P.E.2    DeChillo, N.3
  • 43
    • 0000075858 scopus 로고
    • Evaluation of factor analytic procedures by means of simulated correlation matrices
    • Tucker, L. R., Koopman, R. F., & Linn, R. L. (1969). Evaluation of factor analytic procedures by means of simulated correlation matrices. Psychometrika, 34, 421-459.
    • (1969) Psychometrika , vol.34 , pp. 421-459
    • Tucker, L.R.1    Koopman, R.F.2    Linn, R.L.3
  • 46
  • 47
    • 0000985688 scopus 로고
    • An overview of issues in research on consumer satisfaction with child and adolescent mental health
    • Young, S. C., Nicholson, J., & Davis, M. (1995). An overview of issues in research on consumer satisfaction with child and adolescent mental health. Journal of Child and Family Studies, 4, 219-238.
    • (1995) Journal of Child and Family Studies , vol.4 , pp. 219-238
    • Young, S.C.1    Nicholson, J.2    Davis, M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.