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Volumn 25, Issue 2, 2001, Pages 61-79

Developing a public information and community relations strategy in a county social service agency

Author keywords

Communication; Community relations; Public social agency

Indexed keywords


EID: 0040331871     PISSN: 03643107     EISSN: None     Source Type: Journal    
DOI: 10.1300/J147v25n02_04     Document Type: Article
Times cited : (4)

References (14)
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    • Ayres, B. (1993, Oct. 31). Perennial issues dominate debates in local elections; crime, racism and taxes; throughout the U.S., contests turn on fear, anxieties and anger among the voters. New York Times, 143, p. 1 (L).
    • (1993) New York Times , vol.143 , pp. 1
    • Ayres, B.1
  • 2
    • 0040118713 scopus 로고
    • Rhinebeck, NY: H & M Publishers
    • Bernays, E. (1986). The later years. Rhinebeck, NY: H & M Publishers.
    • (1986) The Later Years
    • Bernays, E.1
  • 3
    • 0024546594 scopus 로고
    • Continuous improvement as an ideal in health care
    • Berwick, D. (1989). Continuous improvement as an ideal in health care. New England Journal of Medicine, 320, 53-56.
    • (1989) New England Journal of Medicine , vol.320 , pp. 53-56
    • Berwick, D.1
  • 6
    • 0029133010 scopus 로고
    • Surveying consumer satisfaction to assess managed-care quality: Current practices
    • Gold, M., & Wooldridge, J. (1995). Surveying consumer satisfaction to assess managed-care quality: Current practices. Health Care Financing Review, 16, 155-173.
    • (1995) Health Care Financing Review , vol.16 , pp. 155-173
    • Gold, M.1    Wooldridge, J.2
  • 8
    • 0040712512 scopus 로고
    • Developing strategic media relationships
    • R. L. Edwards & J. A. Yankey (Eds.), Washington, DC: NASW Press
    • Jones, C. (1991). Developing strategic media relationships. In R. L. Edwards & J. A. Yankey (Eds.), Skills for effective human services management. Washington, DC: NASW Press.
    • (1991) Skills for Effective Human Services Management
    • Jones, C.1
  • 9
    • 0025946719 scopus 로고
    • Continuous quality improvement: Concepts and applications for physician care
    • Kritchevsky, S., & Simmons, B. (1991). Continuous quality improvement: Concepts and applications for physician care. Journal of the American Medical Association, 266, 1817-1823.
    • (1991) Journal of the American Medical Association , vol.266 , pp. 1817-1823
    • Kritchevsky, S.1    Simmons, B.2
  • 12
    • 0039527139 scopus 로고
    • J. Petersen & M. Luaderdale (Eds.). Washington, D.C.: Training and Research Sciences Corporation
    • Osborn, R., & Hoffman, J. (1971). How to improve the public image. In J. Petersen & M. Luaderdale (Eds.). Washington, D.C.: Training and Research Sciences Corporation.
    • (1971) How to Improve the Public Image
    • Osborn, R.1    Hoffman, J.2
  • 13
    • 0038934619 scopus 로고    scopus 로고
    • Sacramento, CA: National Association of Social Workers (NASW) with Greenbaum Public Relations
    • Perry, K. (ND). Strategies for communicating through the media. Sacramento, CA: National Association of Social Workers (NASW) with Greenbaum Public Relations.
    • Strategies for Communicating Through the Media
    • Perry, K.1
  • 14
    • 0026841334 scopus 로고
    • Satisfaction: Where does it fit in the quality picture?
    • April
    • Press, I., Ganey, R., & Malone, M. (1992). Satisfaction: Where does it fit in the quality picture? Trustee, April.
    • (1992) Trustee
    • Press, I.1    Ganey, R.2    Malone, M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.