An honour to be coveted: Pride, recognition and public service

Canadian Public Administration

Volumn 44, Issue 1, 2001, Pages 67-83

  Kernaghan, Kenneth ^a  

^a BROCK UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0040081718     PISSN: 00084840     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1754-7121.2001.tb02044.x     Document Type: Article

References (61)

1. Canada, Royal Commission Appointed to Inquire Into Certain Matters Relating to the Civil Service of Canada (Haque Commission), Sessional Papers, 1892, no. 16c, p. xxvii.
2. Canada, Task Force on Public Service Values and Ethics, A Solid Foundation. Chaired by John Tait (Ottawa: Privy Council Office, 1996, reprinted 2000), p. 63. Available at http://www.ccmd-ccg.gc.ca/documents/dmtf/introdmtf.htm.
3. Ibid., p. 63.
4. Brian Marson, "Enhancing Pride in Public Service: CCMD Action Research Framework." Canadian Centre for Management Development, Ottawa, 1997, p. 1.
5. Pride in the public service as an institution and pride in public service as a profession are likely to be positively correlated, but they are not the same thing.
6. Reported in Canadian Centre for Management Development, "Pride in Public Service: Survey Results." Canadian Centre for Management Development, Ottawa, 1997.
7. David Zussman and Jak Jabes, The Vertical Solitude: Managing in the Public Sector (Halifax: Institute for Research on Public Policy, 1989), pp. 93-4.
8. Martin Albrow, Bureaucracy (London: Macmillan, 1970), pp. 17-18.
9. Ekos Research Associates, Perceptions of Government Service Delivery. Study for Government of Canada, Deputy Ministers' Task Force on Service Delivery Models (Ottawa: Privy Council Office, 1996), p. vii.
10. Gilbert Scott, "Changing the Corporate Culture of the Public Service," Canadian Speeches/Issues 4 (December 1990), p. 65.
11. See, for example, Canada, Task Force on Public Service Values and Ethics, A Solid Foundation, p. 19.
12. Canada, Royal Commission on Financial Management and Accountability, Final Report (Ottawa: Supply and Services Canada, 1979), p. 8.
13. Reported in Zussman and Jabes, The Vertical Solitude, p. 202.
14. Canada, Privy Council Office, Public Service 2000: The Renewal of the Public Service of Canada (Ottawa: Supply and Services Canada, 1990).
15. Huguette Labelle, "Pride and Recognition in the Public Service." A presentation to La Relève for all the people, Alberta Federal Council Workshop, Edmonton, Alberta, 9 December 1997; Canada, La Relève, Recognizing Achievement, Fostering Pride, Summary Report of the Sub-Committee on Pride and Recognition (Ottawa: The Leadership Network, 1998).
16. Huguette Labelle, "Pride and Recognition in the Public Service." A presentation to La Relève for all the people, Alberta Federal Council Workshop, Edmonton, Alberta, 9 December 1997; Canada, La Relève, Recognizing Achievement, Fostering Pride, Summary Report of the Sub-Committee on Pride and Recognition (Ottawa: The Leadership Network, 1998).
17. See the Leadership Network web site at http://leadership.gc.ca/menu_e.asp.
18. Canada, Task Force on Public Service Values and Ethics, A Strong Foundation, pp. 11-12.
19. However, see the spring 2001 issue of the International Review of Administrative Sciences on the theme of pride and performance in public service, especially the articles by Geert Bourkaert and by Jacques Bourgault and Mary Gusella.
20. Philip E. Crewson, "Public service motivation: building empirical evidence of incidence and effect," Journal of Public Administration Research and Theory 7, no. 4 (October 1997), p. 506.
21. Knowledge workers were defined as those public servants in the occupational categories of executive, scientific and professional, and administrative and foreign service.
22. Linda Duxbury, Lorraine Dyke and Natalie Lam, Career Development in the Federal Public Service: Building a World-Class Workforce (Ottawa: Treasury Board of Canada Secretariat, 1999), p. 75.
23. Crewson, "Public service motivation," Journal of Public Administration Research and Theory, p. 508.
24. Barbara S. Romzek, "Employee investment and commitment: the ties that bind," Public Administration Review 50, no. 3 (May/June 1990), pp. 380-81.
25. Reported in Canada, Office of the Auditor General, "The Learning Organization," Report 1992 (Ottawa: Supply and Services Canada, 1992), Section 5.18.
26. Zussman and Jabes, The Vertical Solitude, pp. 36, 38.
27. Ibid., p. 37.
28. Ibid., p. 102.
29. Ibid., p. 101.
30. Duxbury et al., Career Development in the Federal Public Service, pp. 41-2.
31. Government of Canada, Public Service Employee Survey 1999. Available at http://survey-sondage.gc.ca/cddata/00, pp. 4,5.
32. Crewson, "Public service motivation," Journal of Public Administration Research and Theory, p. 505. See also James L. Perry, "Antecedents of public service motivation," Journal of Public Administration Research and Theory 7, no. 2 (April 1997), pp. 181-97; and Katherine A. Karl and Cynthia L. Sutton, "Job values in today's workforce: a comparison of public and private sector employees," Public Personnel Management 27, no. 4 (Winter 1998), pp. 515-27.
33. Crewson, "Public service motivation," Journal of Public Administration Research and Theory, p. 505. See also James L. Perry, "Antecedents of public service motivation," Journal of Public Administration Research and Theory 7, no. 2 (April 1997), pp. 181-97; and Katherine A. Karl and Cynthia L. Sutton, "Job values in today's workforce: a comparison of public and private sector employees," Public Personnel Management 27, no. 4 (Winter 1998), pp. 515-27.
34. Crewson, "Public service motivation," Journal of Public Administration Research and Theory, p. 505. See also James L. Perry, "Antecedents of public service motivation," Journal of Public Administration Research and Theory 7, no. 2 (April 1997), pp. 181-97; and Katherine A. Karl and Cynthia L. Sutton, "Job values in today's workforce: a comparison of public and private sector employees," Public Personnel Management 27, no. 4 (Winter 1998), pp. 515-27.
35. Erin Research Inc., Citizens First (Ottawa: Canadian Centre for Management Development, 1998), p. 81.
36. Canada, Task Force on Government Information, To Know and Be Known (Ottawa: Queen's Printer, 1969); and Canada, Task Force on Service to the Public, "Surveys Among the Public on the Quality of Service to the Public from the Federal Government" (unpublished report, 1978).
37. Canada, Task Force on Government Information, To Know and Be Known (Ottawa: Queen's Printer, 1969); and Canada, Task Force on Service to the Public, "Surveys Among the Public on the Quality of Service to the Public from the Federal Government" (unpublished report, 1978).
38. David Zussman, "The image of the public service of Canada," CANADIAN PUBLIC ADMINISTRATION 25, no. 1 (Spring 1982), p. 77.
39. Ekos Research Associates, Perceptions of Government Service Delivery. Study for Government of Canada, Deputy Ministers' Task Force on Service Delivery Models (Ottawa: Privy Council Office, 1996), p. 53.
40. Stéphane Dion, address entitled "The Place of Public Administration in a Democracy: Symposium in Honour of James Iain Gow," 7 May 1999, p. 7.
41. See, Geoff Dinsdale and D. Brian Marson, Dispelling Myths and Redrawing Maps (Ottawa: Canadian Centre for Management Development, 1999), pp. 13ff. Available at http://www.ccmd-ccg.gc.ca/publica/publi.html#op.
42. Ibid., p. 15.
43. Erin Research Inc., Citizens First, p. 5.
44. Ibid., p. 9.
45. Canada, Privy Council Office, Deputy Ministers' Task Force on Service Delivery Models, Report, Vol. 1 (Ottawa: Privy Council Office, 1996), p. 29.
46. Canada, La Relève, Advisory Committee on the Workforce of the Future, Valuing Our People (Ottawa: La Relève, 1997), pp. 2, 4.
47. Canada, coso Sub-Committee on Pride and Recognition, Pride and Recognition: Keys to An Outstanding Public Service. An Interim Report (Ottawa: La Relève, 1997).
48. Jocelyne Bourgon, Fourth Annual Report to the Prime Minister on the Public Service of Canada (Ottawa: Privy Council Office, 1997), p. 2.
49. Canada, Privy Council Office, Deputy Ministers' Task Force on Service Delivery Models, Report, Vol. 1, p. 28.
50. Duxbury et al., Career Development in the Federal Public Service, pp. 46-7.
51. Kenneth Kernaghan, "Rediscovering Public Service: Recognizing the Value of an Essential Institution." Institute of Public Administration of Canada, Toronto, 2000, p. 23.
52. Ibid., p. 20.
53. For an examination of recognition and reward programs in governments in Canada, see Sandford Borins, Government Recognition Programs: A Typology and Analysis (Toronto: Institute of Public Administration of Canada, 1999). Available at http://www.ipaciapc.ca/english/menu.htm.
54. Zussman and Jabes, The Vertical Solitude, p. 101.
55. Quoted in Kernaghan, Rediscovering Public Service, p. 13.
56. Ibid., p. 20
57. Kenneth Kernaghan, Brian Marson and Sandford Borins, The New Public Organization. Monographs on Canadian Public Administration - No. 24 (Toronto: Institute of Public Administation of Canada, 2000), Chapter 9.
58. Canadian Centre for Management Development, A Public Service Learning Organization: From Coast to Coast to Coast: Directions for the Future (Ottawa: Canadian Centre for Management Development, 2000), p. 12.
59. Canada, Parliament, House of Commons (Debates), Speech from the Throne, 2 October 1999. Available at http://www.pco-bcp.gc.ca/sft-ddt/doc/fulltext_e.htm.
60. Canadian Centre for Management Development, A Public Service Learning Organization, p. 6.
61. Canada, Task Force on Public Service Values and Ethics, A Solid Foundation, p. 63.