Managing service quality with internal marketing schematics

Long Range Planning

Volumn 32, Issue 4, 1999, Pages 452-463

  Lings, Ian N ^a  

^a ASTON UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039846663     PISSN: 00246301     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0024-6301(99)00048-5     Document Type: Article

References (25)

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