Diagnosing total quality management part- 1

Total Quality Management

Volumn 3, Issue 3, 1992, Pages 223-232

  Pas, T N M ^b   Gieskes, J F B ^a  

^a UNIVERSITY OF TWENTE   (Netherlands)

^b DAF Trucks   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039762841     PISSN: 09544127     EISSN: 13600613     Source Type: Journal    
DOI: 10.1080/09544129200000030     Document Type: Article

References (9)

1. BOSSINK, B.A.G. (1991) Afstudeerscriptie: Zeg 'ns Aaa… ! (Enschede, Universiteit Twente).
2. Crosby, P.B. (1984) Quality Without Tears (New York, McGraw-Hill).
3. Feigenbaum, A.V. (1983) Total Quality Control, 3rd edition (New York, McGraw-Hill).
4. Foster, M. & Whittle, S. (1989) The quality management maze, Total Quality Management Magazine, 1(3).
5. Imai, M. (1986) Kaizen, 1st edition (New York, Random House Business Division).
6. Juran, J.M. (1962) Managerial Breakthrough (New York, McGraw-Hill).
7. Vorstman, H.R. (1990) Produktmarktbeleid en kwahteit, eerste druk (Alphen aan de Rijn, Samsom).
8. Zink, K.J. & Schildknecht, R. (1990) State-of-the-art of total quality management in the Federal Republic of Germany, in: B.G. Dale & A.R.T. Williams (Eds) Education, Training and Research in Total Quality Management (Bedford, IFS Publications).
9. Zucchelli, F. (1989) Total quality and quality function deployment, in: EFQM, European Quality Management Forum (Bedford, IFS Publications).