Reference service in a digital age: Introduction

Reference and User Services Quarterly

Volumn 38, Issue 1, 1998, Pages 47-48

  Lipow, Anne Grodzins ^a  

^a Library Solutions Institute   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039525606     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (6)

1. http://lcweb/loc.gov/rr/digiref and click on New Orleans Meeting Summary.
2. Anne Grodzins Lipow, "Thinking Out Loud," Reference and User Services Quarterly 37 (Winter 1997): 125-29.
3. In addition to the presentations, the institute included small group discussions, which centered on such topics as collaborative reference networks, professional roles and responsibilities, technology trends, reference resources online, and variations on face-to-face and electronic reference. Selected proceedings of the institute can be found at http:// lcweb.loc.gov/rr/digiref/.
4. It was another half century before the first textbook on reference service was written (1930), and the term "reference interview" wasn't even invented until 1944! For a most interesting account of the development of reference service, see the chapter on "Information" by Mary Jo Lynch in The Service Imperative for Libraries: Essays in Honor of Margaret E. Monroe, Gail A. Schlachter, ed. (Littleton, Colo.: Libraries Unlimited, 1982), 21-41.
5. See: http: // www.infotoday.com / searcher / sep / voice.htm/
6. See Lankes's article on "AskAs: Lesson Learned from K-12 Digital Reference Services" in this issue, page 67.