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Volumn 21, Issue 1, 1997, Pages 72-81

  Eddison, Betty ^a  

^a Inmagic Inc   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039196904     PISSN: 01465422     EISSN: None     Source Type: Trade Journal    
DOI: None     Document Type: Article

References (10)

1. Pettas, William A. The Giunti of Florence: Merchant Publishers in the Sixteenth Century. San Francisco, CA: Bernard M. Oriental, 1980, p. 5. Kindness of Therese A. De Vet, classics scholar.
2. Farkas-Conn, Irene. "Linking Information Services to Business Strategies." Bulletin of the American Society for Information Science 22, No. 4 (April/May 1996): p. 9.
3. Gurbaxani, Vijay. "The World of Information: Technology Outsourcing." Communications of the ACM 39, No. 7 (July, 1996): p. 45.
4. Caldwell, Bruce. "The New Outsourcing Partnership." Information Week, Issue 585 (June 24, 1996): p. 50 ff.
5. Strassman, Paul A. "Outsourcing: A Gain for Losers." Computerworld 29, No. 34 (August 21, 1995).
6. The Outsourcing Institute, 45 Rockefeller Plaza, Suite 2000, New York NY 10111; 800/421-6767; Fax 800/421-1644; http://www.outsourcing.com.
7. WEA has not been operating since 1986.
8. "Bart Kane on Outsourcing, Role of Customer Service." Library Hotline 25, No. 20 (May 20, 1996); p. 2.
9. Personal communication, September 1996.
10. McCleary, Hunter and William J. Mayer. "Teltech...Expert Systems the Old Fashioned Way: Person to Person." ONLINE 12, No. 4 (July 1988): pp. 15-24.