Local governments and IRM: Policy emerging from practice

Government Information Quarterly

Volumn 14, Issue 3, 1997, Pages 313-324

  Fletcher, Patricia Diamond ^a  

^a Baltimore County   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0038875409     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0740-624X(97)90007-1     Document Type: Article

References (33)

1. Cleveland Harlan. Government Is Information (But Not Vice Versa). Public Administration Review. 46:1986;605-607.
2. Office of Management and Budget. OMB Circular A-130: Management of Federal Information Resources. Federal Register. 50:1985;52730-52751.
3. Garnett James L. Organizing and Reorganizing State and Local Government. Rabin J., Dodd D. State and Local Government Administration. 1985;3-32 Marcel Dekker, New York.
4. Marando Vincent L., Reeves Mavis Mann. Counties as Local Governments: Research Issues and Questions. Journal of Urban Affairs. 13:1991;45-53.
5. Benton J. Edwin, Menzel Donald C. County Service Trends and Practices: The Case of Florida. State and Local Government Review. 28:1991;69-75.
6. Fletcher Patricia T., Bertot John Carlo. The Central Information Services Function in County Governments: From Controller to Enabler. Government Information Quarterly. 11:1994;73-88.
7. Fletcher Patricia T., Bretschneider Stuart I., Marchand Donald A., Rosenbaum Howard, Bertot John Carlo. Managing Information Technology: Transforming County Governments in the 1990s. 1992;Syracuse University, School of Information Studies, Syracuse, NY. The results of the entire study are reported in.
8. Norris Donald F., Fletcher Patricia Diamond, Thomson Dale. Leading Edge Information Technology in City Governments: Case Studies of Planning, Management and Innovation. 1997;The Institute for Policy Analysis and Research, The University of Maryland Graduate School, Baltimore, MD. This results of this study will be available in 1997 as:
9. Kraemer Kenneth L., King John Leslie. Computers and Local Government. 1977;Praeger, New York. A number of books and articles have been published off these studies. Among the books are.
10. Perry James L., Kraemer Kenneth L. Technological Innovation in American Local Governments: The Case of Computing. 1979;. New York.
11. Danziger James N., Kraemer Kenneth L. People and Computers: The Impacts of Computing on End Users in Organizations. 1986;. New York.
12. King John Leslie, Kraemer Kenneth L. The Dynamics of Computing. 1985;. New York.
13. Norris Donald F., Kraemer Kenneth L. Leading Edge Computer Use in U.S. Municipalities. ICMA Special Data Issue. 1994;1-65 International City Management Association, Washington, DC.
14. Schneider Mark, Park Kee Ok. Metropolitan Counties as Service Delivery Agents: The Still Forgotten Governments. Public Administration Review. 1989;345-352.
15. and Benton & Menzel, "County Service Trends and Practices."
16. Bertot John Carlo, McClure Charles R., Ryan Joe, Beachboard John C. Federal Information Resources Management: Integrating Information Management and Technology. Hernon Peter, McClure Charles R., Relyea Harold C. Federal Information Policies in the 19990s: Views and Perspectives. 1996;105-135 Ablex Publishing Corp. Norwood, NJ.
17. There was a 44.1 percent response rate for the mail surveys. A total of 176 information systems directors, 180 budget directors, and 570 program managers responded. While a response rate below 50 percent raises researcher concerns regarding response bias, random tests of the data indicated no bias due to region, population size, or rate of growth. The research objectives of the mail surveys were to collect data on how counties were managing their IT resources, and on future trends in IT development, use and management. Budget issues and any planning tied to the budget process were also addressed, as was any specific uses of IT or targeting for IT development in the program areas of county government.
18. There was a 53 percent response rate for the phone survey portion of the research. These surveys focused on planning strategies for new IT, costs and benefits seen from using IT, interest in new IT and a top level assessment of the value of IT to county services.
19. The case study counties included Adams, ND; Clark, NV; Cumberland, PA; Dade FL; Fayette, KY; Hennepin, MN; Lake, IL; Larimer, CO; Los Angeles, CA: Prince George's, MD; Ramsey, MN; Richland, ND; and Wake, NC.
20. The cities visited for the case studies included Boston, MA; Charlotte, NC; Denver, CO; Indianapolis, IN; Jacksonville, FL; Mobile, AL; New Orleans, LA; Overland Park, KS; Philadelphia, PA: Pittsburgh, PA; Richmond, VA; St. Paul, MN; San Diego, CA; Seattle, WA; and Scottsdale, AZ.
21. Norris & Kraemer, "Leading Edge Computer Use in U.S. Municipalities."
22. Fletcher & Bertot, "The Central Information Services Function in County Governments."
23. Norris Donald F., Kraemer Kenneth L. Mainframe and PC Computing in American Cities: Myths and Realities. Public Administration Review. 56:1996;568-576.
24. Fletcher et al., Managing Information Technology.
25. Gurwitt Rob. The Defrocking of the Computer Priesthood. Governing. 5:1992;57-62.
26. Critical success factors and their connection to ITM are best defined by John F. Rockart. For a comprehensive resource on this topic see Rockart John F., Bullen Christine V. The Rise of Managerial Computing. 1986;Dow Jones-Irwin, Homewood, Illinois. For a list of critical success factors for ITM in county governments see Fletcher et al., Managing Information Technology.
27. City of Richmond, Department of Information Technology, Automation Plan 1995.
28. City of San Diego, San Diego Data Processing Corporation, 1994 Annual Report, p. 19.
29. Can IT Help Restore the Faith in Public Service? CIOs Raise the Standard for Government IT. For more information on this emerging phenomena see A CIO Special Issue: IT in Government. 9:July, 1996;30-102 〈http://www.cio.com/cio/〉
30. A current and comprehensive publication on federal information policies, trends, successes and needs can be found in: Hernon, McClure & Relyea, Federal information Policies in the 1990s.
31. For an extensive review of federal information policies see Hernon Peter, McClure Charles R. United States Information Policies. Schipper W., Cunningham A.M. National and International Information Policy. 1991;3-48 NFAIS Report Series, Philadelphia.
32. For resource papers on these two initiatives see: The Connection: Linking IRM and Mission Performance. September 1997;Association for Federal Information Resources Management. sponsored by the.
33. The Federal Chief Information Office: Top Ten Challenges Survey. October, 1996;. sponsored by the 〈affirm.info@epamail.epa.gov〉.