Breaking the rules: Success and failure in groupware-supported business process reengineering

Decision Support Systems

Volumn 36, Issue 1, 2003, Pages 31-47

  Dennis, Alan R ^a   Carte, Traci A ^b   Kelly, Gigi G ^c  

^a INDIANA UNIVERSITY   (United States)

^b UNIVERSITY OF OKLAHOMA   (United States)

^c The College of William and Mary   (United States)

Author keywords

Business process reengineering; Case study; Group support systems

Indexed keywords

GROUPWARE; INDUSTRIAL ECONOMICS; PROBLEM SOLVING; PUBLIC POLICY; SOCIETIES AND INSTITUTIONS;

BUSINESS PROCESS REENGINEERING (BPR);

DECISION SUPPORT SYSTEMS;

EID: 0038587673     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0167-9236(02)00132-X     Document Type: Article

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