Improving E-business with a baldrige-based methodology

Information Systems Management

Volumn 20, Issue 3, 2003, Pages 29-38

  Czuchry, Andrew J ^a   Yasin, Mahmoud M ^b  

^a Department of Technology ^*  (United States)

^b CLEMSON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION TECHNOLOGY; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING; WORLD WIDE WEB;

RAPID ASSESSMENT IMPLEMENTATION METHODOLOGY (RAIM);

ELECTRONIC COMMERCE;

EID: 0038546782     PISSN: 10580530     EISSN: None     Source Type: Journal    
DOI: 10.1201/1078/43205.20.3.20030601/43071.4     Document Type: Article

References (21)

1. AICPA. 1999. CPA Web Trust Principles and Criteria, 1American Institute of Certified Public Accountants.
2. Anderson, J. C., and Narus, J. A., 1998. Business Marketing:Understand What Customers Value, 53–65. Harvard Business School Press.
3. Asteroff, J., and Fleming, M., 1998. Tomorrow's Technology:How Changes in Technology Are Affecting Business Functions. Executive Edge, 1 (1):6–7.
4. Bartels, Andrew. 2000. The Difference between E-Business and E-Commerce. Computerwrld.
5. Chacko, Jacob M., 1998. Internet-Based Marketing. Journal of Business and Management, 6 (1):22–44.
6. Cronin, Mary J., 1996. Global Advantage on the Internet, New York:Van Nostrand Reinhold.
7. Doherty, N. F., and McAulay, L., 2002. Towards the Formulation of a Comprehensive Framework for the Evaluation of Investments in Sell-Side E-Commerce. Evaluation and Pr ogram Planning, 25:159–165.
8. Find/SVP. 1997. presented as Web URL:http://etrg.findsvp.com/financial/homeue.html on October 17 (found in Palmer and Griffith paper).
9. Fruhling, A. L., and Digman, L. A., The Effects of Electronic Commerce on Business Strategies. Proceedings of the National Decision Sciences Institute 30th Annual Meeting. pp. 398–399.
10. Furash, E. E., 1998. Internet Mania. The Journal of Lending & Credit Risk Management, 81 (1)
11. Godin, Seth. 1999. Permission Marketing, New York:Simon and Schuster.
12. Umbaugh, Robert E., ed. 1997. Handbook of IS Management, 133–146. Auerbach at RIA Group.
13. Senn, James A., Capitalizing on Electronic Commerce. PRNewswire, Atlanta Executives Cite E-Commerce Risks and Loss of Reputation
14. Hormozi, A. M., Harding, W. T., and Bose, U., 1998. Is the Internet Feasible and Profitable for Small Businesses?. SAM Advanced Management J ournal, 63 (3):20–25.
15. McCollum, T., 1997. Making the Internet Work for You. Nation's Business, 85 (3):6–13.
16. Smith, Michael. 1999. Comment:E-Commerce Risks Overstated but Real (Statistical Data Included). Amer ican Banker, 164 (198):6 October 1
17. Useem, J., 2000. Dot-Coms:What Have We Learned?. Fortune, 142 (10):82–104. October 30
18. Webreview.com. Court Cases Regarding ISP Liability http://webreview.com
19. 2001. What Is the State of the New Economy?. Fast Company, September, Special Issue,:101–104.
20. Wojcik, J., 1999. E-Commerce Brings Risks. Business Insurance, April 26:6
21. Zeff, R., Aronson, B., and Bronson, B., 1997. Advertising on the Inter net, New York:John Wiley & Sons.