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Volumn 20, Issue 1, 2003, Pages 15-21
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Using SERVQUAL in health libraries across Somerset, Devon and Cornwall.
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Author keywords
[No Author keywords available]
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Indexed keywords
ARTICLE;
INFORMATION PROCESSING;
INSTRUMENTATION;
LIBRARY;
NATIONAL HEALTH SERVICE;
ORGANIZATION AND MANAGEMENT;
QUALITY CONTROL;
STANDARD;
UNITED KINGDOM;
BENCHMARKING;
DATA COLLECTION;
EFFICIENCY, ORGANIZATIONAL;
ENGLAND;
LIBRARIES, MEDICAL;
LIBRARY SERVICES;
STATE MEDICINE;
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EID: 0038515487
PISSN: 14711834
EISSN: None
Source Type: Journal
DOI: 10.1046/j.1471-1842.2003.00404.x Document Type: Article |
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Times cited : (16)
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References (0)
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