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Volumn 14, Issue 5, 2003, Pages 515-528

Beyond stakeholder satisfaction: Aiming for a new frontier of sustainable stakeholder trust

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0038468855     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/1478336032000053555     Document Type: Article
Times cited : (34)

References (21)
  • 2
    • 0038823008 scopus 로고    scopus 로고
    • Looking at the whole picture in performance improvement programmes
    • DERVITSIOTIS, K. (2001) Looking at the whole picture in performance improvement programmes, Total Quality Management, 10(3).
    • (2001) Total Quality Management , vol.10 , Issue.3
    • Dervitsiotis, K.1
  • 4
    • 0012073502 scopus 로고    scopus 로고
    • Emotions: At the heart of business practice
    • ECHEVERRIA, R. (1997) Emotions: at the heart of business practice, Quality of Management Journal, 6(2).
    • (1997) Quality of Management Journal , vol.6 , Issue.2
    • Echeverria, R.1
  • 5
    • 0012092264 scopus 로고    scopus 로고
    • Future leaders
    • P.J. DENNING & R.M. METCALFE (eds), (New York, Copernicus Press)
    • FLORES, F. (1997) Future Leaders, in: P.J. DENNING & R.M. METCALFE (eds), Beyond Calculation (New York, Copernicus Press).
    • (1997) Beyond Calculation
    • Flores, F.1
  • 6
    • 0004178565 scopus 로고
    • New York, Free Press
    • FUKUYAMA, F. (1995) Trust (New York, Free Press).
    • (1995) Trust
    • Fukuyama, F.1
  • 8
    • 0004134847 scopus 로고
    • New York, Anchor Books, Doubleday
    • HALL, E. (1981) Beyond Culture (New York, Anchor Books, Doubleday).
    • (1981) Beyond Culture
    • Hall, E.1
  • 14
    • 0012041819 scopus 로고    scopus 로고
    • Boston, Harvard University Press
    • PFEFFER, J. (1998) The Human Factor (Boston, Harvard University Press).
    • (1998) The Human Factor
    • Pfeffer, J.1
  • 15
    • 0038823009 scopus 로고    scopus 로고
    • Best practice in business excellence
    • June 2002, Verona, Italy
    • OAKLAND, J. (2002) Best practice in business excellence, 7th World TQM Congress, June 2002, Verona, Italy.
    • (2002) 7th World TQM Congress
    • Oakland, J.1
  • 19
    • 0038484992 scopus 로고    scopus 로고
    • Leadership and breakthrough
    • SHIBA, S. (1998) Leadership and breakthrough, CQM Journal, 7(2).
    • (1998) CQM Journal , vol.7 , Issue.2
    • Shiba, S.1
  • 20
    • 0038146332 scopus 로고
    • A conversation about conversations: Analog devices CEO on building high performance organizations
    • STATA, R. (1995) A conversation about conversations: analog devices CEO on building high performance organizations, CQM Journal, 4(4).
    • (1995) CQM Journal , vol.4 , Issue.4
    • Stata, R.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.