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Volumn , Issue , 2002, Pages 286-295

Ambiguities, awareness and economy: A study of emergency service work

Author keywords

Awareness; Centers of coordination; Command and Control; Computer Aided Dispatch; Control rooms; Coordination; Ethnography; Time critical work; Workplace study

Indexed keywords

COMPUTER SUPPORTED COOPERATIVE WORK; DATABASE SYSTEMS; SOCIAL ASPECTS; SYSTEMS ANALYSIS;

EID: 0038336768     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (35)

References (17)
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    • Heath, C.1    Luff, P.2
  • 9
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    • Heath, C. and P. Luff (1992) Collaboration and control: Crisis management and multimedia technology in London Underground control rooms. CSCW 1(1-2): 69-94.
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  • 11
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    • The interactional affordances of technology: An ethnography of human-computer interaction in an ambulance control center
    • (eds.) H. Thimbleby, B. O'Conail and P. Thomas, Springer-Verlag
    • Martin, D., J. Bowers and D. Wastell (1997) The interactional affordances of technology: An ethnography of human-computer interaction in an ambulance control center. People and computers XII, Proceedings of HCI'97, (eds.) H. Thimbleby, B. O'Conail and P. Thomas, Springer-Verlag, 263-281.
    • (1997) People and Computers XII, Proceedings of HCI'97 , pp. 263-281
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    • Using technology for real-time coordination of work: A study of work and artifact use in the everyday activities at SOS alarm
    • Stockholm, Royal Institute of Technology
    • Normark, M. (2002) Using Technology for Real-Time Coordination of Work: A study of work and artifact use in the everyday activities at SOS Alarm. Department of Numerical Analysis and Computer Science. Stockholm, Royal Institute of Technology.
    • (2002) Department of Numerical Analysis and Computer Science
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    • Centers of coordination: A case and some themes
    • (eds.) L. B. Resnick, R. Säljö, C. Pontecorvo and B. Burge. Berlin, Springer-Verlag
    • Suchman, L. (1997) Centers of coordination: A case and some themes. Discourse, Tools and Reasoning: Essays on Situated Cognition, (eds.) L. B. Resnick, R. Säljö, C. Pontecorvo and B. Burge. Berlin, Springer-Verlag: 44-62.
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    • Whalen, J. (1995) Expert systems versus systems for experts: Computer-aided dispatch as a support system in real-world environments. The Social and Interactional Dimensions of Human-Computer Interfaces. (eds.) P. J. Thomas. Cambridge, Cambridge University Press: 161-183.
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    • Whalen, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.