Combining usability research with documentation development for improved user support

ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings

Volumn , Issue , 2002, Pages 84-89

  Keirnan, Timothy ^a   Anschuetz, Lori ^a   Rosenbaum, Stephanie ^a  

^a Tec Ed Inc   (United States)

Author keywords

Heuristic evaluation; Online documentation; Online help; Print documentation; Professional development; Usability testing

Indexed keywords

HUMAN ENGINEERING; PROBLEM SOLVING; PROGRAM DOCUMENTATION; USER INTERFACES;

ONLINE HELP;

COMPUTER AIDED SOFTWARE ENGINEERING;

EID: 0038303646     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/584955.584968     Document Type: Conference Paper

References (8)

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