Communication patterns between health care providers and their clients at an antenatal clinic in Zimbabwe

Health Care for Women International

Volumn 24, Issue 2, 2003, Pages 83-92

  Murira, Nester ^a   Lützen, Kim ^b   Lindmark, Gunilla ^c   Christensson, Kyllike ^b  

^a UNIVERSITY OF ZIMBABWE   (Zimbabwe)

^b KAROLINSKA INSTITUTE   (Sweden)

^c UPPSALA UNIVERSITY   (Sweden)

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; ATTITUDE TO HEALTH; AUTHORITY; CONFIDENTIALITY; CULTURAL FACTOR; ETHNOLOGY; FEMALE; HEALTH PERSONNEL ATTITUDE; HUMAN; INTERPERSONAL COMMUNICATION; METHODOLOGY; NURSE MIDWIFE; NURSE PATIENT RELATIONSHIP; NURSING METHODOLOGY RESEARCH; PREGNANCY; PREGNANT WOMAN; PRENATAL CARE; PSYCHOLOGICAL ASPECT; QUALITATIVE RESEARCH; ZIMBABWE; CLINICAL PRACTICE; CONTROLLED STUDY; HEALTH CARE PERSONNEL; HEALTH CENTER; HUMAN RELATION; MATERNAL CARE; PATIENT ATTITUDE; QUALITATIVE ANALYSIS;

ADOLESCENT; ADULT; ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; AUTHORITARIANISM; COMMUNICATION; CONFIDENTIALITY; CULTURAL CHARACTERISTICS; FEMALE; HUMANS; NURSE MIDWIVES; NURSE-PATIENT RELATIONS; NURSING METHODOLOGY RESEARCH; PREGNANCY; PREGNANT WOMEN; PRENATAL CARE; QUALITATIVE RESEARCH; ZIMBABWE;

EID: 0038283176     PISSN: 07399332     EISSN: 10964665     Source Type: Journal    
DOI: 10.1080/07399330390170060     Document Type: Article

References (24)

1. Bogdan, R., Brown, M. A., & Foster, S. B. (1982) Be honest but not cruel. Staff-parent communication on a neonatal unit. Human Organisation, 41, 20-26.
2. Burgess, R. (1991). In the field: Introduction to field research. London: Routledge.
3. Chalmers, B. (1984). Parenthood—Heaven or hell. Cape Town: Juta and Co. Ltd.
4. Corkburn, J., & Bewley (1996). Do patients prefer women doctors? British Journal of Obstetrics and Gynaecology, 103, 2-3.
5. Garcia, J. (1982). Women’s views on antenatal care. Effectiveness and satisfaction in antenatal care. In M. Enkin & I. Charmers (Eds.), Spastics International Medical Publications. London: Heinmann Medical Books.
6. Guthrie, K. A., Songane, F. F., Mackenzie, F., & Lilford, R. J. (1989). Audit of medical response to antenatal book in history. British Journal of Obstetrics & Gynaecology, 96, 552-556.
7. Handler, A., Raube, C., Kelley, M. A., & Giachello, A. (1996). Women’s satisfaction with prenatal care settings: A focus group study. Birth, 23, 31-36.
8. Ley, P. (1997). Communicating with patients: Improving communication, satisfaction and compliance. London: Croom Helm.
9. Lilford, J. L., Kelly, M., Baines, A., Cameron, S., Cave, M., Guthrie, K., & Thornton, J. (1992). Effect of using protocols on medical care: Randomised trial of three methods of taking an antenatal history. British Medical Journal, 305, 1181-1184.
10. McCourt, C., Page, L., Hewison, J., & Vail, A. (1998). Evaluation of one to one midwifery: Women’s responses to care. Birth, 25, 3-80.
11. McLeod, P. J., & Harden, R. M. (1982). Clinical teaching strategies for physicians. Medical Teacher, 7, 173-189.
12. Morse, J. M. (1991). Qualitative nursing research: A contemporary dialogue. Newbury Park, CA: Sage.
13. Murira, N. (1991). The impact of education on health personnel and expectant mothers' attitudes to antenatal care services in seven Harare municipal clinics, Zimbabwe. Unpublished master’s thesis, University of Dundee, Dundee.
14. Mutambirwa, J. M. (1984). Shona pathology, religio-medicine practices, obstetrics, paediatrics and concepts of growth and development in relation to scientific medicine. Harare: University of Zimbabwe.
15. Nilses, C., Lindmark, G., Munjanja, S., & Nystom, L. (1997). Trends in fertility patterns of women in rural Zimbabwe. Health Care for Women International, 18, 369-382.
16. Olsson, P., Sandman, P., & Jansson, L. (1996). Antenatal booking interviews at midwifery clinics in Sweden: A qualitative analysis of five video recorded interviews. Midwifery, 12, 67-72.
17. Peattie, A. (1989). The booking visit. The Practitioner, 233, 129-131.
18. Pino, A. (1992). Maternity services: The need to communicate. Consumer Research, 7, to appear.
19. Polit, D. F., & Hungler, B. P. (1995). Essentials of nursing research: Methods, appraisals, and utilization (4th ed.). Philadelphia: J.B. Lippincott Co.
20. Schneider, D. E., & Tucker, R. K. (1992). Measuring communicative satisfaction in doctor-patient relations: The doctor patient communication inventory. Health Communication, 4, to appear.
21. Smith, D. K., Slack, J., Shaw, W. R., & Marteau, T. M. (1994). Lack of knowledge in health professionals: A barrier to providing information to patients? Quality in Health Care, 3, 75-78.
22. Thompson, C. L., & Pledger, L. M. (1992). Doctor-patient communication: Is patient knowledge of medical terminology improving? Health Communication, 5, 89-97.
23. World Health Organization (WHO). (1991). Changing medical education: An agenda for action. Geneva: WHO Division of Human Resources.
24. Young, D. (1998). First class delivery: The importance of asking women what they think about their maternity care. Birth, 25, 71-72.