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Volumn 14, Issue 5, 2003, Pages 553-566

Total quality management and the balanced scorecard approach: A critical analysis of their potential relationships and directions for research

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EID: 0038019495     PISSN: 10452354     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1045-2354(02)00160-0     Document Type: Review
Times cited : (68)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.