Virtual libraries - Real threats technostress and virtual reference

Reference and User Services Quarterly

Volumn 42, Issue 3, 2003, Pages 188-191

  Van Fleet, Connie ^a   Wallace, Danny P ^a  

^a UNIVERSITY OF OKLAHOMA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037997017     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

1. Danny P. Wallace and Connie Van Fleet, "Virtual Libraries - Real Stress: Change at the Reference Desk," Advances in Library Administration and Organization 18 (2001): 1-44.
2. Greg Brod, Technostress: The Human Cost of the Computer Revolution (Reading, Mass.: Addison-Wesley, 1984).
3. John Kupersmith, "Technostress and the Reference Librarian," Reference Services Review 20 (1992).
4. Raymond J. Corsini, The Dictionary of Psychology (Ann Arbor, Mich.: Braun-Brumfield, 1999).
5. Chistina Maslach, Susan E. Jackson, and Michael P. Leiter, "Maslach Burnout Inventory: Third Edition," in Evaluating Stress: A Book of Resources, ed. Carlos P. Zalaquett and Richard J. Wook (Lanham, Md. Scarecrow: 1997), 191-281.
6. Richard Saul Werman, Information Anxiety 2 (Indianapolis: Que, 2001), 3.
7. Libraries and the USA PATRIOT Act. Accessed Jan. 14, 2003, www.ala.org/news/v8n9/patriotact.html.
8. Confidentiality and Coping with Law Enforcement Inquiries: Guidelines for the Library and its Staff. Accessed January 14, 2003, www.ala.org/alaorg/oif/guidelines library.html.