Giving consumers of British Public Services more choice: What can be learned from recent history?

Journal of Social Policy

Volumn 32, Issue 2, 2003, Pages 239-270

  Perri VI , ^a  

^a Inst for Appl Health/Soc Policy   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

PUBLIC SERVICE; SERVICE PROVISION; SOCIAL POLICY;

UNITED KINGDOM;

EID: 0037992807     PISSN: 00472794     EISSN: None     Source Type: Journal    
DOI: 10.1017/s0047279402006980     Document Type: Article

References (107)

1. Adnett, N. and Davies, P. (2000), 'Competition and curriculum diversity in local schooling markets: theory and evidence', Journal of Education Policy, 15(2): 157-67.
2. Ahier, J. (2000), 'Financing higher education by loans and fees: theorising and researching the private effects of a public policy', Journal of Education Policy, 15(6): 683-700.
3. Archer, L. and Hutchings, M. (2000), '"Bettering yourself"; discourses of risk, cost and benefit in ethnically diverse, young working class non-participants' constructions of higher education', British Journal of Sociology of Education, 21(4): 555-74.
4. Argys, L., Rees, D. and Brewer, D. (1996), 'Detracking America's schools: equity and zero cost?', Journal of Policy Analysis and Management, 15(4): 623-64.
5. Ball, S. J., Davies, J., David, M. and Reay, D. (2002), '"Classification" and "judgement": social class and "cognitive structures" in choice of higher education', British Journal of Sociology of Education, 23(1): 51-72.
6. Bearse, P., Glomm, G. and Ravikumar, B. (2000), 'On the political economy of means-tested education vouchers', European Economic Review, 44: 904-15.
7. Beisäcker, A. E. (1988), 'Aging and the desire for information and input in medical decisions: patient consumerism in medical encounters', The Gerontologist, 28(3): 330-5.
8. Blair, T. (2001), Prime Minister's speech on public service reform,
9. Bland, R. (1999), 'Independence, privacy and risk: two contrasting approaches to residential care for older people', Ageing and Society, 19(5): 539-60.
10. Bowles, S. and Gintis, H. (1996), 'Efficient redistribution: new rules for markets, states and communities', Politics and Society, 24(4): 307-42.
11. Bradley, S., Johnes, G. and Millington, J. (1999), 'School choice, competition and the efficiency of secondary schools in England', Working paper, EC3/99, Centre for Research in the Economics of Education Discussion Paper, Department of Economics, Lancaster University, Lancaster.
12. Brighouse, H. (2000), School Choice and Social Justice, Oxford: Oxford University Press.
13. Carvel, J. (2002), 'Milburn retreats on care home standards', The Guardian, 20 August, p. 5, available at http://politics.guardian.co.uk /publicservices/story/0.11032.777610.00.html
14. Charny, M., Klein, R. E., Lewis, P. A. and Tipping, G. K. (1990), 'Britain's new market model of general practice: do consumers know enough to make it work?', Health Policy, 14(4): 243-52.
15. Chubb, J. and Moe, T. (1990), Politics, Markets and America's Schools, Washington, DC: Brookings Institute.
16. Clapham, D. and Kintrea, K. (1986), 'Rationing, choice and constraint: the allocation of public housing in Glasgow', Journal of Social Policy, 15(1): 51-67.
17. Clark, H. and Spafford, J. (2001), Piloting Choice and Control for Older People: An Evaluation, York: Policy Press and Joseph Rowntree Foundation.
18. Darkins, A. (1996), 'Shared decision making in health care systems', unpublished paper, cited in O. Morgan (1998), Who Cares? The Great British Health Debate, Oxford: Radcliffe Press, p. 76, n.15.
19. David, M., West, A. and Ribbens, J. (1994), Mother's Intuition? Choosing Secondary Schools, London: Falmer Press.
20. Davis, A., Ellis, K. and Rummery, K. (1997), Access to Assessment: Perspectives of Practitioners, Disabled People and Carers, Bristol: Policy Press.
21. Department of the Environment, Transport and the Regions (2000), 'Quality and choice: a decent home for all', The Housing Green Paper, Department of the Environment, Transport and the Regions, London.
22. Department of Health (1999), 'National service framework for mental health', Department of Health, London.
23. Department of Health (2002), 'Expanded services and increased choices for older people: investment and reform for older people's social services', Department of Health, London, July, available at http://tap.ukwebhost.(eds.)com/doh/Intpress.nsf/page/2002-0324? Open Document.
24. Department for Transport, Local Government and the Regions (2001), 'Choice based lettings', Newsletter issue No 1, Department for Transport, Local Government and the Regions, London, available at http://wwww.housing.dtlr.gov.uk/information/cbaselet/newsletter.htm.
25. Dolton, P. J., Greenaway, D. and Vignoles, A. (1997), '"Whither higher education?" an economic perspective for the Dearing Committee of Inquiry', The Economic Journal, 107: 710-26.
26. Doty, P., Kasper, J. and Litvak, S. (1996), 'Consumer-directed models of personal care: lessons from Medicaid', Milbank Quarterly, 74(3): 377-409.
27. Dowding, K. (1992), 'Choice: its increase and its value', British Journal of Political Science, 22: 301-14.
28. Education and Employment Committee (1997), The operation of the nursery education voucher scheme', 12 March, 3rd report, session 1996-97, House of Commons papers, vol. 25.
29. Fiske, E. B. and Ladd, H. F. (2000), When Schools Compete: A Cautionary Tale, Washington, DC: Brookings Institution.
30. Flatley, J., Connolly, H., Higgins, V., Williams, J., Coldron, J., Stephenson, K., Logie, A. and Smith, N. (2001), 'Parents' experiences of the process of choosing a secondary school', Research report 278, Department for Education and Skills, London.
31. Fotaki, M. (1998), 'The impact of market oriented reforms on patient choice and information: a case study of cataract surgery in outer London and Stockholm', Social Science and Medicine, 48(10): 1415-32.
32. Gewirtz, S., Ball, S. J. and Bowe, R. (1995), Markets, Choice and Equity in Education, Buckingham: Open University Press.
33. Gibson, A. and Asthana, S. (1999), 'What's in a number?', Research Papers in Education, 15: 133-54.
34. Glatter, R. and Woods, P. (1994), 'The impact of competition and choice on parents and schools', in W. Bartlett, C. Propper, D. Wilson and J. Le Grand (eds.), Quasi-Markets in the Welfare State, Bristol: SAUS Press, pp. 56-77.
35. Glendinning, C., Halliwell, S., Jacobs, S., Rummery, K. and Tyrer, J. (2000a), 'Bridging the gap: using Direct Payments to purchase integrated care', Health and Social Care in the Community, 8(3): 192-200.
36. Glendinning, C., Halliwell, S., Jacobs, S., Rummery, K. and Tyrer, J. (2000b), 'New kinds of care, new kinds of relationships: how purchasing services affects relationships in giving and receiving personal assistance', Health and Social Care in the Community, 8(3): 201-11.
37. Glennerster, H. (1992), Paying for Welfare: The 1990s, Hemel Hempstead: Harvester Wheatsheaf.
38. Glennerster, H. (1993), 'The economics of education: changing fortunes', in N. Barr and D. Whynes (eds.), Current Issues in the Economics of Welfare, Bassingstoke: Macmillan, pp. 176-99.
39. Glennerster, H. (1998), 'Education: reaping the harvest?', in H. Glennerster and J. Hills (eds.), The State of Welfare: The Economics of Social Spending, 2nd edn, Oxford: Oxford University Press, pp. 27-74.
40. Glennerster, H., Matsaganis, M. and Owens, P. with Hancock, S. (1994), Implementing GP Fundholding, Buckingham: Open University Press.
41. Goodwin, N. (1998), 'GP fundholding', in J. Le Grand, N. Mays and J.-A. Mulligan (eds.), Learning from the NHS Internal Market: A Review of the Evidence, London: King's Fund, pp. 43-68.
42. Gorard, S. (1997), School Choice in an Established Market, Aldershot: Ashgate.
43. Gorard, S. (2000a), 'One of us cannot be wrong: the paradox of achievement gaps', British Journal of Sociology of Education, 21(3): 391-400
44. Gorard, S. (2000b), 'Questioning the crisis account: a review of evidence for increasing polarisation in schools', Educational Research, 42(3): 309-21.
45. Gorard, S. and Fitz, J. (1998a), 'The more things change... the missing impact of marketisation?', British Journal of Sociology of Education, 19(3): 365-76.
46. Gorard, S. and Fitz, J. (1998b),'"Under starters" orders: the established market, the Cardiff study and the Smithfield project', International Studies in Sociology of Education, 8: 299-314.
47. Gorard, S. and Taylor, C. (2002), 'Market forces and standards in education: a preliminary consideration', British Journal of Sociology of Education, 23(1): 6-18.
48. Gordon, L. (1996), 'School choice and the quasi-market in New Zealand', in G. Walford (ed.), School Choice and the Quasi-Market Oxford, Studies in Comparative Education, vol. 6 (1), Wallingford: Triangle Books, pp. 129-42.
49. Hardy, B., Young, R. and Wistow, G. (1999a), 'Dimensions of choice in the assessment and care management process: the views of older people, carers and care managers', Health and Social Care in the Community, 7(6): 483-91.
50. Hardy, B., Forder, J., Kendall, J., Knapp, M. R. J. and Wistow, G. (1999b), 'Provider relationships with local authority purchasers', Nuffield Institute for Health, University of Leeds, Leeds.
51. Hasler, F., Campbell, J. and Zarb, G. (1999), 'Direct routes to independence: a guide to local authority implementation and management of direct payments', National Centre for Independent Living and Policy Studies Institute, London.
52. Hassel, B. C. (1999), The Charter School Challenge: Avoiding the Pitfalls, Fulfilling the Promise, Washington, DC: Brookings Institution.
53. Henig, J. R. (1994), Rethinking School Choice: Limits of the Market Metaphor, Princeton, NJ: Princeton University Press.
54. Hesketh, A. J. (1999), 'Towards an economic sociology of the student financial experience of higher education', Journal of Educational Policy, 14(4): 385-410.
55. Horvath, A. O. and Symonds, B. D. (1991), 'Relation between working alliance and outcome in psychotherapy: a meta-analysis', Journal of Consulting and Clinical Psychology, 38: 139-49.
56. Hoxby, C. (2001), 'School choice and school productivity, or could school choice be a tide that lifts all boats?', paper presented at the National Bureau for Economic Research conference on The economics of school choice, Islamorada, Florida, 22-24 February.
57. Inglehart, J. K. (1995), 'Medicaid and managed care', New England Journal of Medicine, 332: 1727-31.
58. Johnes, G. (1997), 'Cost and industrial structure in contemporary British higher education', The Economic Journal, 107: 727-37.
59. Jones, D., Lester, C. and West, R. (1993), 'Monitoring changes in health services for older people', in R. Robinson and J. Le Grand (eds.), Evaluating the NHS Reforms, Buckinghamshire Hermitage Policy Journals, pp. 130-54.
60. Kendall, I. and Holloway, D. (2001), 'Education policy', in S. P. Savage and R. Atkinson (eds.), Public Policy under Blair, Basingstoke: Palgrave, pp. 154-73.
61. Klein, R. E. (1995), The New Politics of the NHS, 3rd edn, Harlow: Longman.
62. Klein, R. E. and Millar, J. (1995), 'Do-it-yourself social policy: searching for a new paradigm?', Social Policy and Administration, 29(4): 303-16.
63. Knapp, M., Hardy, B. and Forder, J. (2001), 'Commissioning for quality: ten years of social care markets in England', Journal of Social Policy, 30(2): 283-306.
64. Ladd, H. F. and Fiske, E. B. (2001), 'The uneven playing field of school choice: evidence from New Zealand', Journal of Policy Analysis and Management, 20(1): 43-64.
65. Le Grand, J. (1989), 'Markets, welfare and equality', in J. Le Grand and S. Estrin (eds.), Market Socialism, Oxford: Oxford University Press.
66. Le Grand, J., Mays, N. and Mulligan, J.-A. (eds.) (1998), Learning from the NHS Internal Market: A Review of the Evidence, London: King's Fund.
67. Levčić, R. (1994), 'Evaluating the performance of quasi-markets in education', in W. Bartlett, C. Propper, D. Wilson and J. Le Grand (eds.), Quasi-Markets in the Welfare State, Bristol: SAUS Press, pp. 35-55.
68. Maglajlic, R., Brandon, D. and Given, D. (2000), 'Making Direct Payments a choice: a report on research findings', Disability and Society, 15(1): 99-113.
69. Mahon, A., Wilkin, A. and Whitehouse, C. (1993), 'Choice of hospital for elective surgery referral: GPs' and patients' views', in R. Robinson and J. Le Grand (eds.), Evaluating the NHS Reforms, Buckinghamshire: Hermitage Policy Journals, pp. 108-29.
70. Matsaganis, M. and Glennerster, H. (1994), 'Cream skimming and fundholding', in W. Bartlett, C. Propper, D. Wilson and J. Le Grand (eds.), Quasi-Markets in the Welfare State, Bristol: SAUS Press, pp. 245-67.
71. Merrett, S. (1979), State Housing in Britain, London: Routledge & Kegan Paul.
72. Middleton, C. (2000), 'Models of state and market in the 'modernisation' of higher education', British Journal of Sociology of Education, 21(4): 537-54.
73. Milburn, A. (2002), 'Redefining the National Health Service', Speech by Rt Hon Alan Milburn MP, Secretary of State for Health, to the New Health Network, London, 15 January 2002.
74. Moe, T. (ed.) (1995), Private Vouchers, Stanford, CA: Hoover Institution Press.
75. Morgan, O. (1998), Who Cares? The Great British Health Debate, Oxford: Radcliffe Press.
76. Mulligan, J.-A. (1998), 'Health authority purchasing', in J. Le Grand, N. Mays, and J.-A. Mulligan (eds.), Learning from the NHS Internal Market: A Review of the Evidence, London: King's Fund, pp. 20-42.
77. Noden, P. (2000), 'Rediscovering the impact of marketisation: dimensions of social segregation in England's secondary schools, 1994-99', British Journal of Sociology of Education, 21(3): 371-90.
78. Office of Public Services Reform (2002), 'Reforming our public services: principles into practice', Office of Public Services Reform, Cabinet Office, London.
79. Parry, G. (1999), 'Education research and policy making in higher education: the case of Dearing', Journal of Education Policy, 14(3): 225-41.
80. Pawson, H. and Kearns, A. (1998), 'Difficult to let housing association stock in England: property, management and context', Housing Studies, 13(3): 391-414.
81. Power, S. (2000), 'Educational pathways into the middle class(es)', British Journal of Sociology of Education, 21(2): 133-46.
82. Redmayne, S. (1995), 'Reshaping the NHS: strategies, priorities and resource allocation', NAHAT Research Paper 13, National Association of Health Authorities and Trusts, Birmingham.
83. Robinson, R. and Le Grand, J. (eds.) (1993), Evaluating the NHS Reforms, Buckinghamshire: Hermitage Policy Journals.
84. Rose, R. and Davies, P. (1994), Inheritance in Public Policy: Change without Choice in Britain, New Haven: Yale University Press.
85. Roth, A. and Fonay, P. (1996), What Works for Whom?, New York: Guilford Press.
86. Safran J. D. and Muran J. C. (1996), 'The resolution of ruptures in the therapeutic alliance', Journal of Consulting and Clinical Psychology, 64: 447-58.
87. Secretary of State for Health (2002), 'Delivering the NHS plan: next steps on investment, next steps on reform', Cm 5503, Stationery Office, London.
88. Segal, L. (1998), 'The important of patient empowerment in health system reform', Health Policy, 44(1): 31-44.
89. Shackley, P. and Ryan, M. (1994), 'What is the role of the consumer in health care?', Journal of Social Policy, 23(4): 517-41.
90. Social Services Inspectorate (2002), 'Modern Social Services: A Commitment to Reform', London.
91. Sparkes, J. and West, A. (1998), 'An evaluation of the English Nursery Voucher Scheme, 1996-1997', Education Economics, 6(2): 171-84.
92. Syme, S. L. (1996), 'To prevent disease: the need for a new approach', in D. Blane, E. Brunner and D. Wilkinson (1996), Health and Social Organisation: Towards a Health Policy for the Twenty First Century, London: Routledge, pp. 21-31.
93. Taylor, C. (2001), 'Hierarchies and "local" markets: the geography of the "lived" marketplace in secondary education provision', Journal of Education Policy, 16(3): 197-214.
94. Tudor Hart, J. (1971), 'The inverse care law', The Lancet, 1: 405-12.
95. Walford, G. (1996), 'School choice and the quasi-market in England and Wales', in G. Walford (ed.), School Choice and the Quasi-Market, Oxford Studies in Comparative Education, 6(1), Wallingdon: Triangle Books, pp. 49-62.
96. Ware, T., Matosevic, T., Hardy, B., Knapp, M., Kendall, J. and Forder, J. (forthcoming), 'Commissioning services for older people: the view from care managers, users and carers', Ageing and Society.
97. Waslander, S. and Thrupp, M. (1995), 'Choice, competition and segregation: an empirical analysis of a New Zealand secondary school market', Journal of Education Policy, 10(1): 1-26.
98. Watson, D. and Bowden, R. (1999), 'Why did they do it? The Conservatives and mass higher education, 1979-1997', Journal of Education Policy, 14(3): 243-56.
99. West, A., Noden, P., Edge, A., David, M. and Davies, J. (1998), 'Choices and expectations at primary and secondary stages in the state and private sectors', Educational Studies, 24(1): 45-60.
100. Whitty, G., Power, S. and Halpin, D. (1998), Devolution and Choice in Education: The State, the School and the Market, Buckingham: Open University.
101. Wigley V., Fisk, M., Gisby, B. and Preston-Shoot, M. (1998), 'Older people in care homes: consumer perspectives', Liverpool John Moores University, Liverpool.
102. Wilton, P. and Smith, R. D. (1998), 'Primary care reform: a three country comparison of "budget holding"', Health Policy, 44(2): 149-66.
103. Wistow, G., Knapp, M., Hardy, B. and Allen, C. (1994), Social Care in a Mixed Economy, Buckingham: Open University Press.
104. Wistow, G., Knapp, M., Hardy, B., Forder, J., Kendall, J. and Manning, R. (1996), Social Care Markets: Progress and Prospects, Buckingham: Open University Press.
105. Woods, P. A., Bagley, C. and Glatter, R. (1998), School Choice and Competition: Markets in the Public Interest, London: Routledge.
106. Zimmer, R. W. and Toma, E. F. (2000), 'Peer effects in private and public schools across countries', Journal of Policy Analysis and Management, 19(1): 75-92.
107. 6, P. (1998), 'Ownership and the new politics of the public interest services', Political Quarterly, 69(4): 404-14.