메뉴 건너뛰기




Volumn 19, Issue 5, 2003, Pages 537-552

Perceived effectiveness of interpersonal persuasion strategies in computer-mediated communication

Author keywords

Computer mediated communication; Interpersonal communication; Interpersonal influence; Interpersonal persuasion

Indexed keywords

BEHAVIORAL RESEARCH; COMPUTERS; FEEDBACK;

EID: 0037671335     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0747-5632(03)00006-2     Document Type: Article
Times cited : (51)

References (43)
  • 2
    • 0032122879 scopus 로고    scopus 로고
    • Distributed teamwork: The impact of communication media on influence and decision quality
    • Citera M. Distributed teamwork. the impact of communication media on influence and decision quality Journal of the American Society for Information Science. 49(9):1998;792-800.
    • (1998) Journal of the American Society for Information Science , vol.49 , Issue.9 , pp. 792-800
    • Citera, M.1
  • 4
    • 0000989980 scopus 로고
    • Perceptions of compliance-gaining situations: A dimensional analysis
    • Cody M.J., McLaughlin M.L. Perceptions of compliance-gaining situations. a dimensional analysis Communication Monographs. 47:1980;132-148.
    • (1980) Communication Monographs , vol.47 , pp. 132-148
    • Cody, M.J.1    McLaughlin, M.L.2
  • 5
    • 84925920763 scopus 로고
    • A multidimensional scaling of three sets of compliance-gaining strategies
    • Cody M.J., McLaughlin M.L., Jordan W.J. A multidimensional scaling of three sets of compliance-gaining strategies. Communication Quarterly. 28(3):1980;34-46.
    • (1980) Communication Quarterly , vol.28 , Issue.3 , pp. 34-46
    • Cody, M.J.1    McLaughlin, M.L.2    Jordan, W.J.3
  • 6
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness, and structural design
    • Daft R.L., Lengel R. Organizational information requirements, media richness, and structural design. Management Science. 32(5):1986;554-571.
    • (1986) Management Science , vol.32 , Issue.5 , pp. 554-571
    • Daft, R.L.1    Lengel, R.2
  • 7
    • 0002863496 scopus 로고
    • The influence of face-to-face versus computer-mediated communication channels on collective induction
    • Daly B. The influence of face-to-face versus computer-mediated communication channels on collective induction. Accounting, Management & Information Technologies. 3(1):1993;1-22.
    • (1993) Accounting, Management & Information Technologies , vol.3 , Issue.1 , pp. 1-22
    • Daly, B.1
  • 8
    • 1842606737 scopus 로고
    • Situational influences on the selection of compliance-gaining messages: Two tests of the Cody-McLaughlin typology
    • Dillard J.P., Burgoon M. Situational influences on the selection of compliance-gaining messages. two tests of the Cody-McLaughlin typology Communication Monographs. 52:1985;289-304.
    • (1985) Communication Monographs , vol.52 , pp. 289-304
    • Dillard, J.P.1    Burgoon, M.2
  • 9
    • 84959944112 scopus 로고
    • Primary and secondary goals in the production of interpersonal influence messages
    • Dillard J.P., Segrin C., Harden J.M. Primary and secondary goals in the production of interpersonal influence messages. Communication Monographs. 56:1989;19-38.
    • (1989) Communication Monographs , vol.56 , pp. 19-38
    • Dillard, J.P.1    Segrin, C.2    Harden, J.M.3
  • 10
    • 0026284863 scopus 로고
    • The equalization phenomenon: Status effects in computer-mediated and face-to-face decision-making groups
    • Dubrovsky V.J., Kiesler S., Sethna B.N. The equalization phenomenon. status effects in computer-mediated and face-to-face decision-making groups Human-Computer Interaction. 6:1991;119-146.
    • (1991) Human-Computer Interaction , vol.6 , pp. 119-146
    • Dubrovsky, V.J.1    Kiesler, S.2    Sethna, B.N.3
  • 13
    • 0002697296 scopus 로고
    • The bases of social power
    • D. Cartwright, & A. Zander. New York: Harper & Row
    • French J.R.P. Jr., Raven B. The bases of social power. Cartwright D., Zander A. Group dynamics. 1960;607-623 Harper & Row, New York.
    • (1960) Group Dynamics , pp. 607-623
    • French J.R.P., Jr.1    Raven, B.2
  • 14
    • 0025251421 scopus 로고
    • Enhancing computer-mediated communication: An experimental investigation into the use of a group decision support system for face-to-face versus remote meetings
    • Gallupe R.B., McKeen J.D. Enhancing computer-mediated communication. an experimental investigation into the use of a group decision support system for face-to-face versus remote meetings Information & Management. 18:1990;1-13.
    • (1990) Information & Management , vol.18 , pp. 1-13
    • Gallupe, R.B.1    McKeen, J.D.2
  • 15
    • 0034509266 scopus 로고    scopus 로고
    • Electronic mail versus printed text: The effects on recipients
    • Hill K., Monk A.F. Electronic mail versus printed text. the effects on recipients Interacting with Computers. 13:2000;253-263.
    • (2000) Interacting with Computers , vol.13 , pp. 253-263
    • Hill, K.1    Monk, A.F.2
  • 16
    • 0009705996 scopus 로고    scopus 로고
    • Getting serious online: As Americans gain experience, they use the Web more at work, write emails with more significant content, perform more online transactions, and pursue more serious activities
    • Horrigan, J. B., & Rainie, L. (2002a). Getting serious online: as Americans gain experience, they use the Web more at work, write emails with more significant content, perform more online transactions, and pursue more serious activities. Pew Internet & American Life Project. Available: http://www.pewinternet.org/reports/toc.asp?Report=55.
    • (2002) Pew Internet & American Life Project
    • Horrigan, J.B.1    Rainie, L.2
  • 17
    • 0012187005 scopus 로고    scopus 로고
    • The broadband difference: How online Americans' behavior changes with high-speed Internet connections at home
    • Horrigan, J. B., & Rainie, L. (2002b). The broadband difference: how online Americans' behavior changes with high-speed Internet connections at home. Pew Internet & American Life Project. Available: http://www.pewinternet.org/reports/toc.asp?Report=63.
    • (2002) Pew Internet & American Life Project
    • Horrigan, J.B.1    Rainie, L.2
  • 18
    • 84955224697 scopus 로고
    • Dimensions of compliance-gaining behavior: An empirical analysis
    • Marwell G., Schmitt D.R. Dimensions of compliance-gaining behavior. an empirical analysis Sociometry. 30:1967;350-364.
    • (1967) Sociometry , vol.30 , pp. 350-364
    • Marwell, G.1    Schmitt, D.R.2
  • 19
    • 0002420617 scopus 로고
    • Persuasion as a function of self-awareness in computer-mediated communication
    • Matheson K., Zanna M.P. Persuasion as a function of self-awareness in computer-mediated communication. Social Behaviour. 4:1989;99-111.
    • (1989) Social Behaviour , vol.4 , pp. 99-111
    • Matheson, K.1    Zanna, M.P.2
  • 21
    • 0001853158 scopus 로고
    • Putting the "group" back in group support systems: Some theoretical issues about dynamic processes in groups with technological enhancements
    • L.M. Jessup, & J.S. Valacich. New York: Macmillan
    • McGrath J.E., Hollingshead A.B. Putting the "group" back in group support systems. some theoretical issues about dynamic processes in groups with technological enhancements Jessup L.M., Valacich J.S. Group support systems: new perspectives. 1993;78-96 Macmillan, New York.
    • (1993) Group Support Systems: New Perspectives , pp. 78-96
    • McGrath, J.E.1    Hollingshead, A.B.2
  • 23
    • 84972947929 scopus 로고
    • Compliance-gaining message strategies: A typology and some findings concerning effects of situational differences
    • Miller G.R., Boster F.J., Roloff M., Seibold D.R. Compliance-gaining message strategies. a typology and some findings concerning effects of situational differences Communication Monographs. 44:1977;37-51.
    • (1977) Communication Monographs , vol.44 , pp. 37-51
    • Miller, G.R.1    Boster, F.J.2    Roloff, M.3    Seibold, D.R.4
  • 24
    • 73449149291 scopus 로고
    • Development of an instrument to measure the perceptions of adopting an information technology innovation
    • Moore G.C., Benbasat I. Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research. 2(3):1991;192-222.
    • (1991) Information Systems Research , vol.2 , Issue.3 , pp. 192-222
    • Moore, G.C.1    Benbasat, I.2
  • 25
    • 0011463929 scopus 로고
    • The resolution of conflict in joint purchase decisions by husbands and wives: A review and empirical test
    • M.J. Houston. Provo, UT: Assn. for Consumer Research
    • Nelson M.C. The resolution of conflict in joint purchase decisions by husbands and wives. a review and empirical test Houston M.J. Advances in consumer research, Vol. 15. 1988;436-441 Assn. for Consumer Research, Provo, UT.
    • (1988) Advances in Consumer Research , vol.15 , pp. 436-441
    • Nelson, M.C.1
  • 32
    • 84965761571 scopus 로고
    • Media symbolism, media richness, and media choice in organizations: A symbolic interactionist perspective
    • Trevino L., Lengel R., Daft R.L. Media symbolism, media richness, and media choice in organizations. a symbolic interactionist perspective Communication Research. 14(5):1987;553-575.
    • (1987) Communication Research , vol.14 , Issue.5 , pp. 553-575
    • Trevino, L.1    Lengel, R.2    Daft, R.L.3
  • 33
    • 0030304043 scopus 로고    scopus 로고
    • Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction
    • Walther J.B. Computer-mediated communication. impersonal, interpersonal, and hyperpersonal interaction Communication Research. 23:1996;1-43.
    • (1996) Communication Research , vol.23 , pp. 1-43
    • Walther, J.B.1
  • 34
    • 0031524120 scopus 로고    scopus 로고
    • Group and interpersonal effects in international computer-mediated collaboration
    • Walther J.B. Group and interpersonal effects in international computer-mediated collaboration. Human Communication Research. 23(3):1997;343-369.
    • (1997) Human Communication Research , vol.23 , Issue.3 , pp. 343-369
    • Walther, J.B.1
  • 35
    • 84965533978 scopus 로고
    • Interpersonal effects in computer-mediated interaction: A meta-analysis of social and anti-social communication
    • Walther J.B., Anderson J.F., Park D. Interpersonal effects in computer-mediated interaction. a meta-analysis of social and anti-social communication Communication Research. 21:1994;460-487.
    • (1994) Communication Research , vol.21 , pp. 460-487
    • Walther, J.B.1    Anderson, J.F.2    Park, D.3
  • 36
    • 34248833687 scopus 로고
    • Relational communication in computer-mediated interaction
    • Walther J.B., Burgoon J.K. Relational communication in computer-mediated interaction. Human Communication Research. 19(1):1992;50-88.
    • (1992) Human Communication Research , vol.19 , Issue.1 , pp. 50-88
    • Walther, J.B.1    Burgoon, J.K.2
  • 37
    • 0000343379 scopus 로고
    • Group discussion and first advocacy effects in computer-mediated and face-to-face decision making groups
    • Weisband S. Group discussion and first advocacy effects in computer-mediated and face-to-face decision making groups. Organizational Behavior and Human Decision Processes. 53:1992;352-380.
    • (1992) Organizational Behavior and Human Decision Processes , vol.53 , pp. 352-380
    • Weisband, S.1
  • 38
    • 0038383202 scopus 로고    scopus 로고
    • Email winners and losers
    • Wilson E.V. Email winners and losers. Communications of the ACM. 45(10):2002;121-126.
    • (2002) Communications of the ACM , vol.45 , Issue.10 , pp. 121-126
    • Wilson, E.V.1
  • 39
    • 0345806484 scopus 로고    scopus 로고
    • Effects of educational context on socialization in computer-mediated communication
    • Wilson E.V., Morrison J.P. Effects of educational context on socialization in computer-mediated communication. Journal of Computer Information Systems. 40(20):1999;86-89.
    • (1999) Journal of Computer Information Systems , vol.40 , Issue.20 , pp. 86-89
    • Wilson, E.V.1    Morrison, J.P.2
  • 41
    • 0003175204 scopus 로고    scopus 로고
    • Perceived effectiveness of computer-mediated communications and face-to-face communications in student software development teams
    • Wilson E.V., Morrison J.P., Napier A.M. Perceived effectiveness of computer-mediated communications and face-to-face communications in student software development teams. Journal of Computer Information Systems. 38(2):1997;2-7.
    • (1997) Journal of Computer Information Systems , vol.38 , Issue.2 , pp. 2-7
    • Wilson, E.V.1    Morrison, J.P.2    Napier, A.M.3
  • 43
    • 0000574887 scopus 로고
    • A multidimensional scaling validation of an inductively derived set of compliance-gaining strategies
    • Wiseman R.L., Schenck-Hamlin W. A multidimensional scaling validation of an inductively derived set of compliance-gaining strategies. Communication Monographs. 48:1981;251-270.
    • (1981) Communication Monographs , vol.48 , pp. 251-270
    • Wiseman, R.L.1    Schenck-Hamlin, W.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.