Online in real-time? Deciding whether to offer a real-time virtual reference service

Electronic Library

Volumn 21, Issue 3, 2003, Pages 240-246

  Jane, Catherine ^a   McMillan, Dawn ^a  

^a UNIVERSITY OF CANTERBURY   (New Zealand)

Author keywords

Computer software; Digital libraries; Library services; New Zealand; Reference services; Virtual libraries

Indexed keywords

COMPUTER SOFTWARE; DATABASE SYSTEMS; ELECTRONIC COMMUNITIES; ONLINE SYSTEMS; REAL TIME SYSTEMS; WORLD WIDE WEB;

DIGITAL REFERENCE SERVICES;

DIGITAL LIBRARIES;

EID: 0037664333     PISSN: 02640473     EISSN: None     Source Type: Journal    
DOI: 10.1108/02640470310480498     Document Type: Conference Paper

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