메뉴 건너뛰기




Volumn 53, Issue 492, 2003, Pages 557-562

Managing violence in primary care: An evidence-based approach

Author keywords

Evidence based medicine; Primary care staff; Risk management; Staff attitudes; Violence

Indexed keywords

ANAMNESIS; COST EFFECTIVENESS ANALYSIS; DOCTOR PATIENT RELATION; EVIDENCE BASED MEDICINE; GENERAL PRACTICE; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH PRACTITIONER; HUMAN; LAW; MENTAL DISEASE; MENTAL HEALTH CARE; MENTAL HEALTH CENTER; METHODOLOGY; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PERCEPTION; PHYSICIAN ATTITUDE; PREVALENCE; PRIMARY HEALTH CARE; PRIMARY MEDICAL CARE; PSYCHIATRIC DEPARTMENT; REVIEW; RISK ASSESSMENT; RISK FACTOR; RISK MANAGEMENT; SAFETY; STAFF TRAINING; THREAT; VIOLENCE;

EID: 0037477529     PISSN: 09601643     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review
Times cited : (28)

References (48)
  • 1
    • 0037527865 scopus 로고    scopus 로고
    • Dealing with aggression and violence in general practice
    • 11 March
    • Gold L. Dealing with aggression and violence in general practice. Pulse 11 March 2002: 49-53.
    • (2002) Pulse , pp. 49-53
    • Gold, L.1
  • 2
    • 0024581832 scopus 로고
    • Violence in general practice
    • Harris A. Violence in general practice. BMJ 1989; 298(6666): 63-64.
    • (1989) BMJ , vol.298 , Issue.6666 , pp. 63-64
    • Harris, A.1
  • 3
    • 0038203272 scopus 로고    scopus 로고
    • London: The Home Office
    • The Home Office. The British Crime Survey. London: The Home Office, 2000.
    • (2000) The British Crime Survey
  • 4
    • 0037865525 scopus 로고    scopus 로고
    • Patients who assault GPs must be jailed
    • 21 January
    • Griffith H. Patients who assault GPs must be jailed. Pulse 21 January 2002: 26.
    • (2002) Pulse , pp. 26
    • Griffith, H.1
  • 5
    • 0037865524 scopus 로고    scopus 로고
    • Attacked GP is forced to retire through his injuries
    • Hairon N. Attacked GP is forced to retire through his injuries. Pulse 2002.
    • (2002) Pulse
    • Hairon, N.1
  • 6
    • 24244454038 scopus 로고    scopus 로고
    • Zero tolerance
    • London: The Stationery Office
    • NHS. Zero tolerance. London: The Stationery Office, 2002. URL: http://www.nhs.uk/zerotolerance
    • (2002)
  • 7
    • 0035830137 scopus 로고    scopus 로고
    • Violence in the workplace. The nurse's experience
    • Gough P, Goss RM, Jordan S. Violence in the workplace. The nurse's experience. BMJ 2001; 323(7325): 1362-1364.
    • (2001) BMJ , vol.323 , Issue.7325 , pp. 1362-1364
    • Gough, P.1    Goss, R.M.2    Jordan, S.3
  • 9
    • 0038541894 scopus 로고    scopus 로고
    • Violence at work: A guide for employers
    • Health and Safety Executive. Violence at work: A guide for employers. URL: www.hse.gov.uk/pubns/indg69.pdf
  • 10
    • 0022391430 scopus 로고
    • The role of the receptionist in general practice: A 'dragon behind the desk'?
    • Arber S, Sawyer L. The role of the receptionist in general practice: A 'dragon behind the desk'? Soc Sci Med 1985; 20(9): 911-921.
    • (1985) Soc Sci Med , vol.20 , Issue.9 , pp. 911-921
    • Arber, S.1    Sawyer, L.2
  • 11
    • 0034766251 scopus 로고    scopus 로고
    • Caught in the middle: Receptionists and their dealings with substance misusing patients
    • Heuston J, Groves P, Al Nawad J, et al. Caught in the middle: Receptionists and their dealings with substance misusing patients. J Substance Use 2001; 6(3): 151-157.
    • (2001) J Substance Use , vol.6 , Issue.3 , pp. 151-157
    • Heuston, J.1    Groves, P.2    Al Nawad, J.3
  • 12
    • 0038541892 scopus 로고    scopus 로고
    • [NHS Executive Health Service Circular 2000/001.] London: Department of Health
    • NHS Executive. Tackling Violence Towards GPs and Their Staff. [NHS Executive Health Service Circular 2000/001.] London: Department of Health, 2000.
    • (2000) Tackling Violence Towards GPs and Their Staff
  • 14
    • 0025978654 scopus 로고
    • Violence in general practice: A survey of general practitioners' views
    • Hobbs FD. Violence in general practice: A survey of general practitioners' views. BMJ 1991; 302(6772): 329-332.
    • (1991) BMJ , vol.302 , Issue.6772 , pp. 329-332
    • Hobbs, F.D.1
  • 15
    • 0025923264 scopus 로고
    • Violence to general practitioners and fear of violence
    • Myerson S. Violence to general practitioners and fear of violence. Fam Pract 1991; 8(2): 145-147.
    • (1991) Fam Pract , vol.8 , Issue.2 , pp. 145-147
    • Myerson, S.1
  • 16
    • 0038541893 scopus 로고
    • General practitioner haunted by the spectre of violence
    • January
    • Anonymous. General practitioner haunted by the spectre of violence. BMA News Review January 1995.
    • (1995) BMA News Review
  • 17
    • 0034720660 scopus 로고    scopus 로고
    • Aggression and violent behaviour in general practice: Population-based survey in the north of England
    • Ness GJ, House A, Ness AR. Aggression and violent behaviour in general practice: Population-based survey in the north of England. BMJ 2000; 320(7247): 1447-1448.
    • (2000) BMJ , vol.320 , Issue.7247 , pp. 1447-1448
    • Ness, G.J.1    House, A.2    Ness, A.R.3
  • 18
    • 0033287773 scopus 로고    scopus 로고
    • High risk of violence against nurses
    • Carter R. High risk of violence against nurses. Nurs Manag (Harrow) 1999; 6(8): 5.
    • (1999) Nurs Manag (Harrow) , vol.6 , Issue.8 , pp. 5
    • Carter, R.1
  • 19
    • 0023022577 scopus 로고
    • Violent patients in general practice
    • Neville RG. Violent patients in general practice. Practitioner 1986; 230(1422): 1105-1108.
    • (1986) Practitioner , vol.230 , Issue.1422 , pp. 1105-1108
    • Neville, R.G.1
  • 20
    • 0024586499 scopus 로고
    • Aggression and the general practitioner
    • D'Urso P, Hobbs R. Aggression and the general practitioner. BMJ 1989; 298(6666): 97-98.
    • (1989) BMJ , vol.298 , Issue.6666 , pp. 97-98
    • D'Urso, P.1    Hobbs, R.2
  • 21
    • 0027964540 scopus 로고
    • Fear of aggression at work among general practitioners who have suffered a previous episode of aggression
    • Hobbs FD. Fear of aggression at work among general practitioners who have suffered a previous episode of aggression. Br J Gen Pract 1994; 44(386): 390-394.
    • (1994) Br J Gen Pract , vol.44 , Issue.386 , pp. 390-394
    • Hobbs, F.D.1
  • 22
    • 0025284236 scopus 로고
    • Doctors' safety: Who cares?
    • [Personal view.]
    • Black D, Guthrie E. Doctors' safety: Who cares? [Personal view.] BMJ 1990; 300: 1471.
    • (1990) BMJ , vol.300 , pp. 1471
    • Black, D.1    Guthrie, E.2
  • 23
    • 0030023420 scopus 로고    scopus 로고
    • Aggression against doctors: A review
    • Hobbs FD, Keane UM. Aggression against doctors: A review. J R Soc Med 1996; 89(2): 69-72.
    • (1996) J R Soc Med , vol.89 , Issue.2 , pp. 69-72
    • Hobbs, F.D.1    Keane, U.M.2
  • 24
    • 0025817201 scopus 로고
    • Violence in general practice
    • [Letter, comment.]
    • Stark C, Kidd B. Violence in general practice. [Letter, comment.] BMJ 1991; 302(6782): 964.
    • (1991) BMJ , vol.302 , Issue.6782 , pp. 964
    • Stark, C.1    Kidd, B.2
  • 30
    • 0017735274 scopus 로고
    • Assessing dangerousness in criminals
    • Scott PD. Assessing dangerousness in criminals. Br J Psychiatry 1977; 131: 127-142.
    • (1977) Br J Psychiatry , vol.131 , pp. 127-142
    • Scott, P.D.1
  • 34
    • 0027453065 scopus 로고
    • The accuracy of predictions of violence to others
    • Lidz CW, Mulvey EP, Gardner W. The accuracy of predictions of violence to others. JAMA 1993; 269(8): 1007-1011.
    • (1993) JAMA , vol.269 , Issue.8 , pp. 1007-1011
    • Lidz, C.W.1    Mulvey, E.P.2    Gardner, W.3
  • 35
    • 0001272150 scopus 로고
    • Limiting therapist exposure to Tarasoff liability: Guidelines for risk containment
    • Monahan J. Limiting therapist exposure to Tarasoff liability: Guidelines for risk containment. Am Psychol 1993; 48(3): 242-250.
    • (1993) Am Psychol , vol.48 , Issue.3 , pp. 242-250
    • Monahan, J.1
  • 36
    • 0027918820 scopus 로고
    • Violence against doctors
    • Schnieden V. Violence against doctors. Br J Hosp Med 1993; 50(1): 6.
    • (1993) Br J Hosp Med , vol.50 , Issue.1 , pp. 6
    • Schnieden, V.1
  • 37
    • 0038541859 scopus 로고    scopus 로고
    • Fight club: Patients with a violent history continue to receive primary care from volunteer GPs in a secure environment
    • Larsen C, Balmer B, Roe E. Fight club: Patients with a violent history continue to receive primary care from volunteer GPs in a secure environment. HSJ 2001; (5776): 25.
    • (2001) HSJ , Issue.5776 , pp. 25
    • Larsen, C.1    Balmer, B.2    Roe, E.3
  • 38
    • 0004151107 scopus 로고    scopus 로고
    • London: BMA
    • British Medical Association General Practice Committee. Your Contract, Your Future. London: BMA, 2002.
    • (2002) Your Contract, Your Future
  • 39
    • 0037527837 scopus 로고    scopus 로고
    • Force for change
    • Clews G. Force for change. BMA News Review 2002; 12-13.
    • (2002) BMA News Review , pp. 12-13
    • Clews, G.1
  • 40
    • 0036165813 scopus 로고    scopus 로고
    • Developments in the provision of primary health care for homeless people
    • Lester H, Wright N, Heath I, and the RGCP Health Inequalities Standing Group. Developments in the provision of primary health care for homeless people. Br J Gen Pract 2002; 52(475): 91-92.
    • (2002) Br J Gen Pract , vol.52 , Issue.475 , pp. 91-92
    • Lester, H.1    Wright, N.2    Heath, I.3
  • 44
    • 0023824985 scopus 로고
    • Practice receptionists: Poorly trained and taken for granted?
    • Copeman JP, Van Zwanenberg TD. Practice receptionists: Poorly trained and taken for granted? J R Coll Gen Pract 1988; 38(306): 14-16.
    • (1988) J R Coll Gen Pract , vol.38 , Issue.306 , pp. 14-16
    • Copeman, J.P.1    Van Zwanenberg, T.D.2
  • 45
    • 0032930017 scopus 로고    scopus 로고
    • What do general practice receptionists think and feel about their work?
    • Eisner M, Britten N. What do general practice receptionists think and feel about their work? Br J Gen Pract 1999; 49(439): 103-106.
    • (1999) Br J Gen Pract , vol.49 , Issue.439 , pp. 103-106
    • Eisner, M.1    Britten, N.2
  • 46
    • 34548144531 scopus 로고    scopus 로고
    • Psychological debriefing for preventing post traumatic stress disorder
    • Oxford: Update Software
    • Rose S, Bisson J, Wessely S. Psychological debriefing for preventing post traumatic stress disorder. In: Cochrane Collaboration. Cochrane Library. Issue 2. Oxford: Update Software, 2003.
    • (2003) Cochrane Collaboration. Cochrane Library , Issue.2
    • Rose, S.1    Bisson, J.2    Wessely, S.3
  • 47
    • 0038203236 scopus 로고    scopus 로고
    • (Accessed 14 May 2003.)
    • www.suzylamplugh.org.uk (Accessed 14 May 2003.)
  • 48
    • 0037527836 scopus 로고    scopus 로고
    • (Accessed 16 May 2003.)
    • www.workplace.co.uk (Accessed 16 May 2003.)


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.