Learning from hospitals: An introduction

California Management Review

Volumn 45, Issue 2, 2003, Pages 6-11

  Adler, Paul S ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037412659     PISSN: 00081256     EISSN: None     Source Type: Journal    
DOI: 10.2307/41166162     Document Type: Editorial

References (7)

1. L.T. Kohn, J.M. Corrigan, M.S. Donaldson, To Err Is Human: Building a Safer Health System (Washington, D.C.: National Academy Press: Committee on Quality of Health Care in America, Institute of Medicine, 2000).
2. Paul S. Adler, Seok-Woo Kwon, Jordana M.K. Signer, "The 'Six West' Problem: Professionals and the Intraorganizational Diffusion of Innovations, with Particular Reference to the Case of Hospitals," University of Southern California, Management and Organization Department Working Paper, December 2002.
3. W.R. Scott, M. Ruef, P.J. Mendel, C.A. Caronna, Institutional Change and Healthcare Organizations: From Professional Dominance to Managed Care (Chicago, IL: University of Chicago Press, 2000).
4. E. Morrison, D. Mobley, and B. Farley, "Research and Continuous Improvement: The Merging of Two Entities?" Hospital and Health Services Administration, 43/3 (1996): 359-372.
5. M. Arndt and B. Bigelow, "The Implementation of Total Quality Management in Hospitals: How Good Is the Fit?" Health Care Management Review, 20/3 (1995): 7-14; J.C. Lammers, S. Cretin, S. Gilman, and E. Calingo, "Total Quality Management in Hospitals: The Contributions of Commitment, Quality Councils, Teams, Budgets and Training to Perceived Improvement at Veterans Health Administration Hospitals," Medical Care, 34/5 (1996): 463-478.
6. M. Arndt and B. Bigelow, "The Implementation of Total Quality Management in Hospitals: How Good Is the Fit?" Health Care Management Review, 20/3 (1995): 7-14; J.C. Lammers, S. Cretin, S. Gilman, and E. Calingo, "Total Quality Management in Hospitals: The Contributions of Commitment, Quality Councils, Teams, Budgets and Training to Perceived Improvement at Veterans Health Administration Hospitals," Medical Care, 34/5 (1996): 463-478.
7. J.D. Westphal, R. Gulati, and S.M. Shortell, "Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption," Administrative Science Quarterly, 42/2 (June 1997): 366-394.