Understanding the consumer perspective to improve design quality

Journal of Architectural and Planning Research

Volumn 20, Issue 1, 2003, Pages 16-28

  Stern, Amy Leventhal ^a   MacRae, Susan ^b   Gerteis, Margaret ^a   Harrison, Teresa ^c   Fowler, Emily ^a   Edgman Levitan, Susan ^d   Walker, Janice ^e   Ruga, Wayne ^f  

^a Picker Institute   (United States)

^b UNIVERSITY OF TORONTO   (Canada)

^c HARVARD UNIVERSITY   (United States)

^d HARVARD MEDICAL SCHOOL   (United States)

^e BOSTON MEDICAL CENTER   (United States)

^f HARVARD UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; HEALTH CARE; PLANNING; SOCIAL ASPECTS;

INTERIOR DESIGNERS;

ARCHITECTURAL DESIGN;

ARCHITECTURAL DESIGN; HEALTH CARE;

EID: 0037358197     PISSN: 07380895     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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