Blending CMM and Six Sigma to meet business goals

IEEE Software

Volumn 20, Issue 2, 2003, Pages 42-48

  Murugappan, Mala ^a   Keeni, Gargi ^b  

^a Global Eng Development Centre   (India)

^b TATA CONSULTANCY SERVICES   (India)

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; CUSTOMER SATISFACTION; INDUSTRIAL ECONOMICS; INFORMATION TECHNOLOGY; QUALITY ASSURANCE; SOFTWARE ENGINEERING;

QUALITY MANAGEMENT SYSTEM (QMS);

COMPUTER SOFTWARE;

EID: 0037339973     PISSN: 07407459     EISSN: None     Source Type: Journal    
DOI: 10.1109/MS.2003.1184165     Document Type: Article

References (13)

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