The bandwagon effect: Swiss hotels' web-site and e-mail management

Cornell Hotel and Restaurant Administration Quarterly

Volumn 44, Issue 1, 2003, Pages 71-87

  Murphy, Jamie ^a   Olaru, Doina ^c   Schegg, Roland ^b   Frey, Susanne ^c  

^a UNIVERSITY OF WESTERN AUSTRALIA   (Australia)

^b Ecole Hoteliere Lausanne   (Switzerland)

^c NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037318606     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0010-8804(03)90048-6     Document Type: Article

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