Personalisation - An overview of its use and potential

BT Technology Journal

Volumn 21, Issue 1, 2003, Pages 13-19

  Searby, Stephen ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; QUALITY OF SERVICE; TELEPHONE SETS;

PERSONALIZATION;

MOBILE TELECOMMUNICATION SYSTEMS;

EID: 0037287708     PISSN: 13583948     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1022439824138     Document Type: Review

References (17)

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