Take benchmarking to the next level

Nursing Management

Volumn 34, Issue 1, 2003, Pages 18-23

  Tran, My N ^a  

^a VIRGINIA HOSPITAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

HUMAN; INFORMATION PROCESSING; MARKETING; METHODOLOGY; MOTIVATION; NEEDS ASSESSMENT; NURSING; ORGANIZATION; ORGANIZATION AND MANAGEMENT; QUALITY CONTROL; REVIEW; TREATMENT OUTCOME;

BENCHMARKING; DATA COLLECTION; GOALS; HUMANS; MARKETING; NEEDS ASSESSMENT; NURSING, SUPERVISORY; ORGANIZATIONAL OBJECTIVES; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE);

EID: 0037264032     PISSN: 07446314     EISSN: 15388670     Source Type: Journal    
DOI: 10.1097/00006247-200301000-00009     Document Type: Article

References (20)

1. Evans, A.: Avoid These Ten Benchmarking Mistakes. Available on-line: .au/mistakes.htm.
2. Ibid.
3. Byrne, J., Schreiner, S., Rizk, E., Sokolowski, L.: “Clinical Quality Benchmarking: Here’s How to Do It-and Why,” Trustee. 51( 5): B1-B4, 1998.
4. Campbell, B.: “Benchmarking: A Performance Intervention,” Journal on Quality Improvement. 20( 5):225-237, 1994.
5. American College of Emergency Medicine: Benchmarking in Emergency Medicine. Available on-line: .
6. Lenz, S., et al.: “Benchmarking: Finding Ways to Improve,” Journal on Quality Improvement. 20( 5): 266, 1994.
7. American College of Emergency Medicine: loc cit.
8. Mosel, D., Gift, B.: “Collaborative Benchmarking in Health Care,” Journal on Quality Improvement. 20( 5): 241, 1994.
9. Lenz, S., et al.: loc cit.
10. Byrne, J., Schreiner, S., Rizk, E., and Sokolowski, L.: loc cit.
11. Berkey, T.: “Benchmarking in Health Care: Turning Challenges into Success,” Journal on Quality Improvement. 20( 5):277-283, 1994.
12. Lenz, S., et al.: loc cit.
13. Ibid.
14. Ibid.
15. Ibid.
16. Williams, M.: “Benchmarking to Improve Financial Performance,” Health Management Technology. 16( 2):10-12, 1995.
17. Rudy, E., Lucke, J., Whitman, G., Davidson, L.: “Benchmarking Patient Outcomes,” Journal of Nursing Scholarship. 33( 2):185-189, 2001.
18. Lenz, S., et al.: loc cit.
19. Ibid.
20. Ibid.