Performance indicators for wastewater services - Towards a manual of best practice

Water Science and Technology: Water Supply

Volumn 3, Issue 1-2, 2003, Pages 365-371

  Matos, R ^a   Cardoso, A ^a   Duarte, P ^a   Ashley, R ^b   Molinari, A ^c   Schulz, A ^d  

^a NATIONAL LABORATORY FOR CIVIL ENGINEERING   (Portugal)

^b UNIVERSITY OF BRADFORD   (United Kingdom)

^c ETOSS   (Argentina)

^d Emschergenossenschaft/Lippeverband   (Germany)

Author keywords

Context information (CI); Performance indicator (PI); Wastewater services

Indexed keywords

DATA ACQUISITION; INFORMATION DISSEMINATION; PERFORMANCE; QUALITY OF SERVICE; WATER SUPPLY SYSTEMS;

WASTEWATER SERVICES;

WASTEWATER TREATMENT;

INDICATOR; PERFORMANCE ASSESSMENT; WASTEWATER TREATMENT;

CONFERENCE PAPER; DECISION MAKING; ENVIRONMENT; INFORMATION SYSTEM; PERFORMANCE; PRACTICE GUIDELINE; QUALITY CONTROL; WASTE WATER MANAGEMENT; WATER CONTAMINATION; WATER QUALITY;

EID: 0037243643     PISSN: 16069749     EISSN: None     Source Type: Journal    
DOI: 10.2166/ws.2003.0126     Document Type: Conference Paper

References (3)

1. Alegre, H., Hirner, W., Baptista, J.M. and Parena, R. (2000). Performance Indicators for Water Supply Services, IWA Publishing, London, UK.
2. Audit Commission (2000). On-target - The Practice of Performance Indicators. Audit Commission, 1 Vincent Square, London SW1P 2PN; http://www.audit-commission.gov.uk.
3. Matos, R., Ashley R., Cardoso, A., Molinari, A., Schulz, A. and Duarte, P. (2003) Performance Indicators for Wastewater Services, IWA Publishing, London, UK (in preparation)